Thursday, 19 June 2025

Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Quick and Hassle-Free Baggage Collection
Published: Sunday, April 06, 2025
Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Baggage claim at Hamad International Airport is designed to ensure a seamless and stress-free experience for travelers. The process is well-organized, with clear instructions and support available at every step.

Finding Your Baggage Belt

Upon arrival, your checked baggage will be delivered to one of the belts in the baggage claim area. To locate your designated belt, you can refer to the large information display near Belt 3, which provides flight-specific belt assignments. Each individual belt also has its own display indicating the flights it serves.

For added convenience, travelers can use the airport planner by entering their flight number to quickly find their baggage belt. This planner is accessible via the airport's website or through mobile apps, allowing you to plan ahead and save time.

Oversized or Fragile Items

If you have checked in oversized or fragile items such as wheelchairs, child seats, or musical instruments, these will be delivered separately via special conveyors. Belt A is situated between Belts 2 and 3, while Belt B is located between Belts 7 and 8. It is advisable to securely pack fragile items in hard-shell luggage to minimize damage during transit. Additionally, labeling these items clearly as "Fragile" can help ensure they are handled with extra care.

Pets and Animals

Traveling with pets or other animals requires special handling. Airline representatives will personally deliver animals to you in the baggage claim area. For assistance or inquiries, you can visit the Airline Baggage Service office near Belt 1. It's important to check with your airline beforehand for specific requirements and documentation needed for traveling with pets, such as health certificates and travel crates.

Trolleys and Porters

Free baggage trolleys are available throughout the baggage claim area for passenger convenience. If additional help is needed, porters are on hand to assist with luggage for a fixed fee. Special assistance travelers, Al Maha customers, and unaccompanied minors are eligible for complimentary porter services. This service ensures that those who need extra support can navigate the airport with ease.

Prohibited Items

Passengers are reminded not to include prohibited items in their luggage. These items will be confiscated and cannot be retrieved later. For detailed information on prohibited items, travelers can consult the Security & Customs page on the airport's website. Common prohibited items include sharp objects, flammable liquids, and certain types of batteries. It's crucial to pack wisely to avoid any issues during security checks.

Lost or Damaged Baggage

In case of lost or damaged baggage, passengers should immediately contact an airline representative at the nearest information desk or visit the Baggage Services Office located behind Belt 1. Claims for lost or damaged baggage must be filed promptly, and recovered items are held for up to 30 days before being donated if unclaimed. Keeping a record of your baggage contents and having travel insurance can help mitigate any losses.

Additional Services and Tips

  • Baggage Wrapping: For added security, baggage wrapping services are available at the airport. This can protect your luggage from scratches and tampering.
  • Baggage Storage: If you need to store your luggage temporarily, the airport offers secure storage facilities. This is useful for travelers who have a long layover or need to explore the city before their next flight.

  • Travel Apps: Utilize travel apps to track your baggage and receive updates on flight schedules and baggage claim status. Some popular apps include TripIt and FlightAware.

  • Airport Facilities: Hamad International Airport offers a range of amenities, including restaurants, lounges, and duty-free shopping. Take advantage of these while you wait for your baggage.

  • Travel Documents: Ensure you have all necessary travel documents, such as your passport, visa (if required), and health insurance card. It's also a good idea to make digital copies of these documents and leave them with a trusted friend or family member in case of emergencies.

  • Airport Navigation: Familiarize yourself with the airport layout to avoid confusion. Hamad International Airport provides interactive maps and guides on its website and through mobile apps.

  • Language Support: If you need assistance in a language other than English or Arabic, many airport staff are multilingual. Don't hesitate to ask for help if you need it.

Useful Tips from Travel Experts

  1. Label Your Luggage: Clearly label your luggage with your name, contact information, and destination to prevent mix-ups.
  2. Pack Smart: Consider packing essentials like a change of clothes and important documents in your carry-on luggage in case your checked baggage is delayed.
  3. Arrive Early: Plan to arrive at the airport with plenty of time to spare before your flight to account for any unexpected delays.
  4. Stay Informed: Keep an eye on flight updates and baggage claim status through airport screens and mobile apps.
  5. Travel Insurance: Consider purchasing travel insurance that covers baggage loss or damage for added peace of mind.

Hamad International Airport ensures that all aspects of baggage handling are efficient and traveler-friendly, providing tools like QR codes and displays for navigation while offering personalized services for special needs. Whether you're traveling for business or leisure, the airport's comprehensive services aim to make your journey as smooth as possible.

Etihad Debuts Airbus A350 in Australia for the First Time

Published: Wednesday, June 18, 2025
Etihad Debuts Airbus A350 in Australia for the First Time

Etihad Airways is set to elevate the travel experience between Sydney and Abu Dhabi with the introduction of its Airbus A350-1000 aircraft on select flights starting October 1, 2025. These aircraft feature one of the airline’s most luxurious business class cabins, offering 44 private suites designed to provide the comfort and exclusivity of first class within a business class setting.

Each business suite is equipped with sliding privacy doors, fully flat beds, and advanced in-flight entertainment systems, ensuring passengers can relax and arrive refreshed after the long-haul journey. The A350-1000’s cutting-edge design also contributes to a quieter, more comfortable cabin atmosphere, with features such as larger windows and improved air filtration.

Technologically advanced and environmentally efficient, the A350-1000 is constructed from lightweight carbon polymer materials and powered by Rolls-Royce Trent XWB engines. This combination reduces fuel consumption by approximately 25% and lowers carbon emissions, making it one of the most eco-friendly aircraft in operation.

Initially, the A350 will complement the Boeing 787-9 Dreamliner on the Sydney-Abu Dhabi route, with both aircraft offering the premium business suites. From January 31, 2026, all ten weekly Etihad flights from Sydney will be operated exclusively by the A350, while Melbourne flights will continue daily on the 787-9.

Passengers traveling through Abu Dhabi will benefit from the recently opened Zayed International Airport, which has been acclaimed as the world’s most beautiful airport. The $4.8 billion facility incorporates advanced AI technologies, including facial recognition and smart passenger processing systems, allowing travelers to move swiftly from curbside to gate in as little as 12 minutes.

With this upgrade, Etihad Airways promises Australian travelers a seamless blend of luxury, innovation, and sustainability, ensuring that their journey is as exceptional as their destination.

Vietnam Airlines to launch first nonstop flight to Italy next month

Published: Monday, June 16, 2025
Vietnam Airlines to launch first nonstop flight to Italy next month

Vietnam Airlines will inaugurate a direct flight service between Hanoi and Milan, Italy, starting July 1, 2025, marking the first time a Vietnamese carrier offers nonstop flights to Italy. The new route will operate three times weekly on Tuesdays, Fridays, and Saturdays using Boeing 787 Dreamliner aircraft, enhancing connectivity between Vietnam and Europe.

This milestone expands Vietnam Airlines’ European network to nine direct routes, including existing flights from Hanoi and Ho Chi Minh City to Paris, Frankfurt, London, and soon Munich. The airline also plans to launch a direct Ho Chi Minh City–Milan service after 2025, further strengthening ties between the two countries.

Milan, Italy’s second-largest city and a global fashion and cultural hub, attracts millions of tourists, especially during summer months. Italy is a popular destination for Vietnamese travelers, and visitor numbers from Italy to Vietnam have surged by 155% in 2024, according to the Vietnam National Administration of Tourism.

The new direct route is expected to boost tourism and facilitate economic, social, and political exchanges between Vietnam and Italy, with ongoing negotiations for a visa waiver for Vietnamese tour groups.

Tickets are now available on Vietnam Airlines’ website and official channels, with promotional fares starting at around USD 810 for round-trip economy tickets in July 2025. Flight VN73 departs Hanoi at 00:45, arriving in Milan at 07:40; the return flight VN72 leaves Milan at 12:45, arriving in Hanoi at 04:35 the next day.

Vietnam Airlines currently operates a modern fleet including Boeing 787 and Airbus A350, A321, and A320neo aircraft, and continues to expand its international services with plans to launch or revive 15 new routes this year.

This new Hanoi-Milan service represents a strategic expansion of Vietnam Airlines’ global network, offering greater travel flexibility and fostering stronger international ties between Vietnam, Italy, and Europe.

Air Arabia Cancels Flights to 10 Countries After Israel-Iran Strikes — See Full List

Published: Sunday, June 15, 2025
Air Arabia Cancels Flights to 10 Countries After Israel-Iran Strikes — See Full List

Following Israel's recent airstrikes targeting Iranian nuclear and military sites, Air Arabia has announced extensive flight cancellations affecting ten countries amid escalating regional tensions and widespread airspace closures. The Sharjah-based low-cost carrier temporarily suspended flights to and from Iran, Iraq, Jordan, Russia, Armenia, Uzbekistan, Azerbaijan, Georgia, Kyrgyzstan, and Kazakhstan, with cancellations initially covering June 13 and 14 and extended through June 17 for some routes.

The disruptions stem from Israel's military campaign aimed at halting Iran's nuclear weapon development, which triggered the closure of airspace over Iran, Iraq, Jordan, and neighboring countries, severely impacting key air corridors between Europe and Asia. Air Arabia's affected routes include major cities such as Tehran, Mashhad, Shiraz, Erbil, Baghdad, Najaf, Basra, Amman, Beirut, Moscow, Yekaterinburg, Samara, Yerevan, Tbilisi, Baku, Almaty, and Tashkent. Flights between Ras Al Khaimah and Moscow, as well as Abu Dhabi and Moscow, Yerevan, Tbilisi, and Baku, have also been canceled, including return flights to the UAE.

Other UAE carriers have similarly curtailed operations: Emirates suspended flights to Iraq, Iran, Jordan, and Lebanon until late June; Etihad Airways canceled Abu Dhabi-Tel Aviv flights through June 17 and adjusted schedules for Amman and Beirut; flydubai halted flights to Jordan, Lebanon, Syria, Iran, Iraq, and Israel with some aircraft rerouted or returned mid-flight for safety. Dubai International Airport, Dubai World Central, and Abu Dhabi’s Zayed International Airport have reported delays and cancellations, urging passengers to verify flight status before traveling.

The UAE Ministry of Foreign Affairs issued a travel advisory urging nationals and residents in the region to stay updated and register with consular services for emergency support. Airlines emphasize passenger and crew safety as their highest priority and advise travelers to monitor official airline websites for real-time updates, rebooking options, and refunds due to the fluid security situation.

This extensive disruption highlights the profound impact of geopolitical conflicts on global aviation, with airlines forced to navigate rapidly changing airspace restrictions to ensure safety amid rising tensions in the Middle East

Air Arabia Introduces Family-Friendly Services to Simplify Travel

Published: Saturday, June 14, 2025
Air Arabia Introduces Family-Friendly Services to Simplify Travel

Traveling with family can be both exciting and challenging, especially when it comes to navigating airports and ensuring everyone’s comfort. Recognizing the unique needs of families, Air Arabia has introduced a comprehensive range of services aimed at making air travel easier, more convenient, and enjoyable for parents and children alike. From city check-ins and dedicated airport support to onboard entertainment and family-friendly loyalty rewards, Air Arabia is setting a new standard for family travel. Below, discover the key features and benefits designed to make every family journey smooth and memorable.

Check-In and Pre-Departure Convenience

Air Arabia offers families a seamless start to their journey with multiple convenient check-in options. Families can use 13 to 14 city check-in locations across Sharjah, Abu Dhabi, Ajman, and Ras Al Khaimah, allowing them to check in and collect boarding passes away from the airport, reducing wait times and stress. Online check-in is also available, enabling families to bypass queues and enjoy a smoother start to their trip.

Dedicated Family Support at the Airport

At Sharjah International Airport, families benefit from dedicated fast-track check-in, expedited boarding, and streamlined immigration and security processing. Porter services are provided to help with luggage, so parents’ hands are free to manage their children. The Meet & Assist package is available for both departures and arrivals, offering a warm greeting, help with airport formalities, fast-track clearance, baggage assistance, and escort services.

Traveling with Infants and Young Children

Air Arabia makes traveling with infants easy by providing onboard bassinets for those seated in the front row—these can be pre-booked via the airline’s website or customer service. Infants as young as three days old are accepted for travel with the proper documentation. Parents can bring an extra hand baggage item (up to 3 kg) for baby essentials. Strollers can be used throughout the airport and are returned upon landing. Every infant must be accompanied by a passenger at least 16 years old, and children under 12 must be accompanied by someone at least 16 years old as well.

Onboard Entertainment and Activities

Onboard, Air Arabia’s complimentary in-flight entertainment system, SkyTime, features a wide range of kid-friendly movies, games, and TV shows, refreshed regularly for new and exciting content. The “Fun Onboard” program offers interactive activities such as coloring books, face painting, and in-flight competitions. Special “Kid Snack Boxes,” packed with treats and drawing sets, keep young travelers entertained. Families can pre-order kid-friendly meals, including options like chicken tenders with mac & cheese and Nutella sandwiches.

Loyalty and Rewards for Families

Air Arabia’s AirRewards loyalty program enhances family travel by allowing up to eight family members to be linked under one account. The family head earns 50% of the points from each member’s flights, helping to accumulate rewards faster and unlock exclusive benefits. The airline’s spacious economy seating and flexible baggage policies further ensure a comfortable and affordable journey for all.

Thoughtful amenities, robust safety measures, and personalized support distinguish Air Arabia’s approach to family travel. These features collectively raise the bar for family-friendly air journeys, ensuring that every trip is both memorable and free from hassle for passengers of all ages.

Etihad Airways Launches Four Daily Flights to Karachi, Boosting Connectivity

Published: Saturday, June 14, 2025
Etihad Airways Launches Four Daily Flights to Karachi, Boosting Connectivity

Etihad Airways has announced a significant expansion of its operations to Karachi, Pakistan, with the introduction of four daily flights between Abu Dhabi and Karachi starting from October 1, 2025. This move will increase the frequency to 28 nonstop flights per week, offering travelers more flexibility and convenience on one of the region’s most popular routes. The enhanced schedule is expected to support both business and leisure travel, catering to the strong demand between the UAE and Pakistan.

Etihad’s flights from Abu Dhabi to Karachi cover a distance of approximately 1,271 kilometers (790 miles), with each direct journey taking around two hours and fifteen minutes. The airline is known for its high standards of comfort across all cabins, including ergonomic seats in Economy and fully flat beds in Business Class, as well as onboard Wi-Fi and a robust in-flight entertainment system. Passengers can also take advantage of Etihad’s convenient home check-in service, premium amenity kits, and attentive service throughout their journey.

Karachi, Pakistan’s largest city and commercial hub, is a vital destination for travelers seeking business opportunities or exploring its vibrant cultural scene. The city’s tropical, semi-arid climate, diverse landscapes, and rich history make it a compelling destination year-round. With the increased frequency, Etihad aims to further strengthen economic and tourism ties between the UAE and Pakistan, providing more options for travelers and contributing to the growing connectivity in the region. For the latest schedules, fares, and booking options, travelers are encouraged to visit Etihad’s official website.

Flight schedule between Abu Dhabi and Karachi from 01 October 2025. All times local

Flight Frequency Departure City Departure Time Arrival City Arrival Time
EY292 Daily Abu Dhabi 07:50 Karachi 11:05
EY293 Daily Karachi 12:00 Abu Dhabi 13:05
EY294 Daily Abu Dhabi 14:40 Karachi 17:55
EY295 Daily Karachi 21:35 Abu Dhabi 22:40
EY296 Daily Abu Dhabi 23:40 Karachi 03:00
EY297 Daily Karachi 05:15 Abu Dhabi 06:30
EY298 Daily Abu Dhabi 02:25 Karachi 05:40
EY299 Daily Karachi 06:35 Abu Dhabi 07:50