
Etihad Airways is preparing for a record-breaking summer, expecting to welcome over seven million travelers through Zayed International Airport. This surge is part of a broader trend, as the airline carried 8.4 million passengers in the first five months of 2025, marking a 17% increase compared to the same period last year.
In May alone, Etihad transported 1.7 million passengers—a 19% year-on-year rise—while maintaining a high passenger load factor of 87%, demonstrating its ability to efficiently manage increased demand without sacrificing service quality.
To accommodate this growth, Etihad has expanded its operating fleet to 100 aircraft and increased the number of destinations served to 72, up from 68 in the previous year. The airline has also introduced an enhanced summer schedule, featuring double-daily flights to major European cities such as Paris, Milan, Rome, Manchester, and Frankfurt, as well as increased frequencies to other popular destinations like Bali and Sydney.
These schedule enhancements are designed to offer travelers greater flexibility, with conveniently timed departures and arrivals that cater to both leisure and business passengers.
Etihad’s strategic expansion is further supported by its commitment to customer experience, including seamless connections through Abu Dhabi and value-added services like a complimentary stopover program, allowing travelers to enjoy up to two free nights at premium hotels in the city.
According to CEO Antonoaldo Neves, these efforts underscore Etihad’s position as the fastest-growing airline in the Middle East and reflect the trust placed in its service by millions of travelers worldwide.
Essential Travel Tips for Guests
To assist travellers, Etihad has outlined a series of essential tips for a hassle-free journey:
1. Stay Informed with Flight Updates
Guests can access real-time flight information via the "Manage My Booking" section on etihad.com or through the Etihad mobile app. This feature allows passengers to view, modify flight details, select seats, and utilize various other services.
2. Early Check-in Recommendations
To minimize wait times, Etihad advises guests to arrive at the airport at least four hours prior to departure during peak periods. The airline offers multiple early check-in options:
- Online Check-in: Opens 30 hours before departure via the website or app, allowing guests to use automated self-service bag drops in the terminal.
- Off-Airport Check-in: Available at several locations, including:
- Abu Dhabi Cruise Terminal (24/7)
- The Fountains, YAS Mall (10 AM - 10 PM)
- Mussafah (10 AM - 10 PM)
- Al Ain at Lulu Hypermarket (10 AM - 10 PM)
3. Convenience with Home Check-in
For ultimate convenience, guests can utilize the home check-in service through MORAFIQ, available up to five hours before departure. This service, starting at AED 185, includes baggage check-in, seat selection, and delivery of boarding passes to the guest’s doorstep.
Upon returning to Abu Dhabi, the Land & Leave service allows guests to head straight to their destination while their bags are delivered within three hours.
4. Enhance Pre-Flight Experience
Travellers can enhance their journey by purchasing additional comfort options on the Etihad website. Options include:
- Economy Extra Legroom for more space.
- Neighbour-free Seats available for selection at least 72 hours before departure.
- Lounge Access for First and Business Class guests, purchasable up to 90 minutes before departure.
5. Baggage Allowance
Economy Class passengers are allowed 7kg of carry-on baggage, while First and Business Class guests may carry up to 12kg. Cabin baggage must adhere to size restrictions of 56cm height, 36cm depth, and 23cm width. Additional checked baggage can be purchased at special rates online.
6. US Pre-clearance Facility
Travellers heading to the US must check in at Terminal A at least four hours before their flight. First, Business, and The Residence guests are advised to arrive at the US Customs and Border Protection Preclearance facility 90 minutes prior, while all other guests should arrive two hours before departure. The facility closes one hour before flight time.
For More Information
For further details and to book your next journey, visit click here or download the Etihad Airways mobile app. As travel demand surges, Etihad Airways is dedicated to providing a superior travel experience for all guests this summer.