Hamad International Airport in Doha, Qatar, is renowned for its efficiency and luxury. Whether you have a quick layover or hours to spare, HIA offers a seamless transfer experience with its integrated facilities and rich amenities. Here’s how to make the most of your time at this world-class hub.

Navigating the Airport

 

• Transfer Halls: Upon exiting your aircraft, head directly to the Transfer Halls located at concourses A, B, C, and D. These areas are well-signposted, but if you need assistance, don’t hesitate to ask at an information desk or use the airport map available on digital screens or printed copies.

• Integrated Facility: HIA operates as a single integrated facility, allowing you to arrive, transfer, and depart from the same terminal building. This eliminates the need to change terminals, making your transit process much simpler.

Assistance and Services

 

• Transfer Desks: If you need help with boarding passes, re-scheduling flights, or have general queries, visit one of the transfer desks. These desks are equipped to assist with re-booking missed connections, upgrading travel classes, and more. They can also provide information on visa requirements if you plan to exit the airport.

• Special Assistance: Special assistance travelers, Al Maha customers, and unaccompanied minors receive priority processing and are met at the aircraft or aerobridge upon arrival. This ensures that they receive the support they need throughout their journey.

Exiting the Airport

 

• Exploring Qatar: If you have an extended stopover and wish to explore Qatar, the transfer desks can assist with exit procedures. Ensure you confirm visa and immigration requirements beforehand. Note that a transit visa is not required if you stay within the airport. However, if you plan to leave the airport, check if you need a visa based on your nationality.

• Transit Tours: Discover Qatar offers exclusive transit tours for those with six hours or more of transit time. These tours allow you to explore Doha’s iconic sites like the Corniche, Museum of Islamic Art, and Souq Waqif, or experience unique desert tours where the Arabian desert meets the sea.

Security Check

 

• Baggage Screening: Your hand baggage will undergo security screening for prohibited items. Dedicated security lanes are available for First Class and Business Class passengers, ensuring a quicker and more convenient process.

• Prohibited Items: Ensure your baggage does not contain prohibited items, as these will be confiscated. Check the airport’s Security & Customs page for more information on what items are allowed and what are not.

Things to Avoid

 

• Avoiding Delays: Do not follow the signs to ‘Arrivals’ unless you intend to exit the airport. Approach the transfer desks for assistance instead, as they can guide you through the correct procedures.

• Punctuality: Be punctual for your onward flight, as boarding gates close 20 minutes before departure. Plan your time wisely to avoid missing your connection.

Relaxation and Activities

 

• Airport Hotel: The Airport Hotel offers four-star hospitality for short stays, including massages, swimming, and gym facilities. This is ideal for those who want to relax and rejuvenate during their transit.

• Transit Tours: As mentioned, Discover Qatar offers a range of transit tours:

  • Discover Doha: A three-hour coach city tour that takes you around Doha’s key attractions.

  • Discover the Desert and Inland Sea: A four-hour private tour to Khor al Adaid.

  • Shuttle Bus Service: Visit the Qatar National Museum, Museum of Islamic Art, or Doha Beach Club with a hassle-free shuttle service.

  • Discover Doha by Air: A 45-minute flight over Doha’s iconic sites.

  • Discover Doha Your Way: Explore Doha with a private vehicle and chauffeur.

• Airport Facilities: Enjoy complimentary Wi-Fi throughout the terminal, and access internet kiosks and Mac computers for browsing.

• Dining Options: Choose from more than 30 restaurants and cafes offering a wide variety of global cuisine.

• Lounge Access: You may be entitled to complimentary lounge access depending on your ticket or privilege club membership, or you can pay for lounge access. Relax in one of the quiet rooms that offer recliners and soft lighting.

• Cultural Experiences: HIA is renowned for its art installations. Experience an innovative and immersive visual experience by exploring the airport’s permanent and temporary exhibitions.

• Family-Friendly: There are five activity nodes designed for children of all ages, offering play areas, televisions, internet points, retail stores, and food and beverage options. Parents’ rooms and family toilets are also available for added convenience.

• Duty-Free Shopping: Qatar Duty-Free offers an extensive selection of designer labels, electronics, gourmet foods, and more across 70 retail outlets. Express stores are available if you are in a hurry.

Overall, Hamad International Airport provides a comprehensive and enjoyable transit experience, ensuring that your journey is both efficient and memorable.

Hamad International Airport (HIA) in Doha has implemented a major upgrade to its e-gate system, now allowing children to use this advanced, automated immigration technology, significantly improving the travel experience for families.

According to Captain Ali Ahmed Al-Kuwari of the Airport Passports Department, children aged seven and above and measuring between 120 and 130 centimeters in height are eligible to use the e-gates, provided their passport or Qatar ID contains a clear, system-registered photo for facial recognition.

This move is part of HIA’s broader strategy to create a smart, secure, and family-friendly travel environment, reflecting Qatar’s commitment to world-class passenger service and technological innovation.

The e-gates, located in both departures and arrivals, utilize state-of-the-art biometric technology, including iris scanning, ten-print fingerprinting, and facial recognition, enabling a fully automated process that eliminates the need for manual checks and dramatically reduces waiting times. The system is contactless, enhancing hygiene and convenience, and is especially beneficial for frequent travelers and families who can now bypass traditional immigration queues.

For young travelers, only the second-row e-gates are operational, and airport staff are present to assist families, ensuring a smooth and safe process. Parents or legal guardians must secure travel authorization for their children via the Metrash mobile application before travel, ensuring compliance with legal requirements and seamless processing at the e-gate.

Officials recommend that children pass through the e-gate first, followed by their parents, to maintain an orderly and safe flow, particularly during busy travel periods.

The introduction of e-gate access for children is a strategic step in Qatar’s vision to become a global leader in smart travel and digital transformation. HIA, recognized as the World’s Best Airport in 2024, continues to set new standards in passenger convenience and efficiency, with the e-gate system standing out as a key innovation that supports faster, safer, and more efficient border control.

If any biometric scan fails, airport staff are readily available to assist, and travelers can be directed to manual immigration if necessary, ensuring that the process remains smooth for all passengers.

This initiative not only streamlines the immigration process but also underscores HIA’s dedication to leveraging technology for a superior travel experience, making it easier and more enjoyable for families to travel through one of the world’s leading airports.

Qatar Airways is preparing for a prominent appearance at the 55th Paris Air Show, which will take place from June 16 to 22, 2025, at the Parc des Expositions de Paris-Le Bourget, the world’s largest aerospace event. The airline will join 2,500 exhibitors from 48 countries, with more than 150 aircraft on display and 3,000 attendees expected, underscoring the global significance of the show.

One of the headline attractions from Qatar Airways is the UEFA Champions League livery Boeing 777, specially dedicated to Paris Saint-Germain’s triumphant return as European champions. This aircraft not only celebrates the airline’s partnership with PSG but also highlights its commitment to sports and global connectivity.

In a major industry milestone, Qatar Executive—the airline’s private jet charter division—will present the Gulfstream G700, marking the first time this ultra-long-haul, fuel-efficient jet is operated in commercial aviation. The G700 is renowned for its exceptionally spacious cabin and advanced technology, reflecting Qatar Airways’ focus on luxury and innovation in private air travel.

Qatar Airways will also unveil the Qsuite Next Gen, the latest version of its award-winning business class product. Show attendees will be able to step inside the reimagined Qsuite and experience a variety of customisation options designed to offer a highly personalised and premium journey.

A highlight of the airline’s digital innovation is Sama, the world’s first AI-powered cabin crew, now enhanced to communicate in French, English, and Arabic. Sama will be available via WhatsApp, providing real-time, multilingual support for flight bookings, destination recommendations, and general passenger inquiries. This expansion is expected to connect with millions of French-speaking travelers and streamline customer interactions across key markets.

Visitors can further immerse themselves in the Qatar Airways experience at the specially designed L’Univers Qatar Airways Pavilion, located in front of Gate 0 near Hall 5. The pavilion features interactive exhibits, the latest Economy Class and Diptyque Business Class amenity kits, bespoke dining ware, and a celebration of PSG’s iconic victories. Guests can unlock exclusive gifts by scanning codes at key touchpoints, deepening their engagement with the airline’s offerings.

Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, emphasized the airline’s dedication to innovation and diversity, noting that the Paris Air Show provides a unique opportunity to connect with the global aviation community and showcase products that define the Qatar Airways passenger experience.

The airline’s presence at the Paris Air Show comes on the heels of a record-breaking financial year, with Qatar Airways Group reporting its strongest profits to date—QAR 7.85 billion (US$2.15 billion) for the 2024/25 fiscal year, reflecting its robust growth and leadership in the aviation sector.

With several new offerings yet to be revealed, Qatar Airways’ participation at the Paris Air Show is expected to set new benchmarks in passenger experience, digital innovation, and luxury travel, reinforcing its position as a global aviation leader

In a bold leap toward environmental leadership, Ras Al Khaimah International Airport (RAK Airport) is integrating cutting-edge sustainable technologies as part of a major terminal expansion—becoming the first airport in the Middle East and Asia to adopt DYNAES’s revolutionary thermodynamic energy efficiency system.

This milestone initiative is more than a technical upgrade; it’s a statement of intent. With Ras Al Khaimah’s tourism and economy rapidly accelerating, airport authorities are ensuring that growth goes hand-in-hand with sustainability. The move reflects a broader commitment to reducing environmental impact while meeting rising air travel demands.

Cooling Innovation, Warming Planet's Hope

Recognizing that air conditioning systems account for some of the highest energy consumption in airport operations, RAK Airport—guided by consultants ARTELIA Airport and STG Contracting—has turned to DYNAES’s breakthrough technology, first unveiled at Dubai COP28. The system’s installation in the terminal extension marks a regional first.

“Sheikh Salem bin Sultan Al Qasimi, Chairman of the Ras Al Khaimah Department of Civil Aviation, highlighted the vision behind the move: “RAK Airport joined the Retrofit Energy Program in 2023. Now, we are proving how even older infrastructure can lead the way in sustainability.”

Developed alongside leading scientific institutions including Mines Paris PSL, TÜV, and CNRS, DYNAES’s patented system enhances thermal performance without increasing compressor power or requiring complex electronics. It works by optimizing the interaction between refrigerants and lubricating oils in air conditioning systems—delivering improved reliability, maintainability, and energy savings.

Professor Assaad Zoughaib of Mines Paris PSL called the innovation “a major scientific breakthrough in the field of thermodynamics.”

Big Impact, Low Footprint

The environmental potential is massive. If deployed globally, DYNAES’s system could slash carbon emissions by up to 7%—equivalent to the total emissions from the internet and air traffic combined. At RAK Airport, the technology is supported by seasoned partners Airchal and Takyeef Factory, ensuring a strong foundation for its regional rollout.

This technology boost also aligns with RAK’s broader goals of economic diversification and sustainable development. With a 28% rise in passenger traffic last year, the airport is rapidly scaling up. Recent route expansions include Air Arabia’s new service to Uzbekistan and planned connections to Kenya, Georgia, and India via IndiGo.

A Model for Green Growth

RAK Airport’s ambitious blend of infrastructure growth and environmental responsibility is setting a new regional standard for sustainable aviation. As the airport continues to grow as a vital hub for tourism and trade, it is doing so with an eye firmly fixed on the future—one where economic and environmental priorities go hand in hand.

Ras Al Khaimah may be a smaller Emirate, but with RAK Airport leading the charge in clean technology, it’s making a big impact in global sustainability conversations.

Etihad Airways has officially become a participant in IATA’s Turbulence Aware initiative, bringing its entire fleet-comprising nearly 100 Airbus and Boeing aircraft-into the programme. By doing so, every Etihad flight will now automatically feed anonymized, real-time turbulence data into a global network.

This development is set to further enrich the world’s largest database on in-flight turbulence, empowering pilots and dispatchers to make better-informed decisions about flight routes, thereby enhancing safety, comfort, and operational efficiency for all passengers and crew.

The Turbulence Aware programme is an aviation industry-wide collaboration that aggregates and shares precise, up-to-the-minute turbulence readings-known as Eddy Dissipation Rate (EDR) data-from aircraft operated by participating airlines, business aviation, and ground-based systems.

All the information is processed within seconds, ensuring that pilots, dispatchers, and operational teams can access the latest turbulence updates through their own flight planning tools, third-party apps, or IATA’s MET Viewer, a web-based interface that visualizes turbulence in vivid detail, including intensity, location, altitude, and relevant weather patterns.

The advantages of this programme are far-reaching. By providing objective, real-time turbulence data, Turbulence Aware helps flight crews steer clear of hazardous weather, uphold the highest safety standards, and reduce the likelihood of injuries among passengers and crew-an area of concern that remains a leading cause of in-flight incidents.

Furthermore, optimized routing supported by the programme leads to significant fuel savings, lower CO₂ emissions, and reduced operational expenses. The predictive power of the data also aids in minimizing aircraft wear and tear, which in turn helps decrease maintenance costs and increase fleet reliability.

With more than 2,600 aircraft now actively contributing to the data pool-and over 54 million turbulence reports generated in 2024 alone-the programme’s reach and data quality are rapidly expanding as additional airlines join the effort. Etihad’s involvement is especially significant, as it extends the programme’s coverage across the Middle East and all five continents it serves.

This ensures that pilots and dispatchers worldwide have access to the most accurate and timely turbulence information, supporting safer, smoother, and more efficient flights for everyone.

Captain Majed Al Marzouqi, Interim Chief Operations and Guest Officer at Etihad Airways, highlighted the airline’s strong commitment to safety, stating, “Having access to real-time, accurate turbulence data allows our pilots to make better decisions, resulting in smoother and more comfortable journeys for our guests.”

Kamil Al-Awadhi, IATA Regional Vice-President for Africa and the Middle East, also welcomed Etihad’s participation, emphasizing that timely, reliable turbulence data is key to improving flight safety and enhancing the overall passenger experience.

In essence, by joining the Turbulence Aware programme, Etihad Airways is not only reaffirming its dedication to safety and operational excellence but also playing a vital role in a global, collaborative movement to make air travel safer, more comfortable, and more sustainable for everyone involved.

Qatar Airways, acclaimed as the World’s Best Airline by Skytrax in 2024, made a powerful statement on the opening day of Arabian Travel Market (ATM) Dubai 2025, unveiling a suite of industry-leading digital and experiential innovations designed to redefine the future of air travel. At the heart of the airline’s showcase was the debut of Sama, the world’s first AI-powered digital human cabin crew, now with advanced Arabic-speaking capabilities.

Sama, whose name means ‘sky’ in Arabic, is powered by UneeQ-a New Zealand-based leader in intelligent digital human interfaces-and is designed to engage with passengers in both Arabic dialects and Modern Standard Arabic, offering a uniquely personalized and culturally attuned travel experience.

Sama’s new role extends beyond ATM, as she is now accessible across Qatar Airways’ digital ecosystem, including the award-winning mobile app and the immersive QVerse web platform. Travelers can interact with Sama through voice and chat, receiving real-time assistance with flight bookings, destination recommendations, and personalized itineraries.

Sama’s AI is also emotionally aware, capable of interpreting user moods to suggest the perfect holiday destination, marking a significant leap in the field of emotionally intelligent AI assistants. Beyond the booking process, Sama has become a social media ambassador, engaging a global audience on Instagram (@SamaOnTheMove) with travel tips, behind-the-scenes stories, and insights into the airline’s operations, further humanizing the brand and connecting with digitally native travelers.

Qatar Airways’ ATM stand also introduced The ORCHARD, a hyper-realistic virtual recreation of the iconic indoor garden at Hamad International Airport, allowing visitors to explore and preview the tranquil, nature-inspired environment in immersive VR. This experience is designed to make the unfamiliar feel familiar, setting a new standard for digital engagement in travel.

A major highlight was the Qsuite Next Gen, the latest evolution of Qatar Airways’ award-winning business class. The new suites feature fully customizable Quad and Companion Suites, movable 4K OLED Panasonic Astrova in-flight entertainment screens, increased dining space, taller digitally controlled privacy dividers, ambient lighting, and a dedicated ‘Make My Bed’ button for a 5-star turn-down service.

These innovations are set to debut on the Boeing B777-9 aircraft, offering passengers unprecedented levels of comfort, privacy, and connectivity. Complementing the Qsuite Next Gen was a multi-sensory pod, which brought the suite’s atmosphere to life through visuals, sound, scent, and motion, providing a fully immersive preview of the onboard experience.

Qatar Airways also announced expanded flight frequencies to key destinations, including Dar Es Salaam, Kilimanjaro, Entebbe, Tokyo Narita, Maputo–Durban, Larnaca, Trabzon, Sharjah, Manchester, Madrid, Lisbon, and London Heathrow for the peak summer season. In parallel, the airline signed new Memoranda of Understanding with Visit Maldives and Indonesia’s Ministry of Tourism to boost visitor arrivals and explore new tourism promotion opportunities via Hamad International Airport.

Additionally, the airline revealed that more than half of its Boeing 777 fleet now features Starlink’s high-speed Wi-Fi, with plans to equip all wide-body aircraft by the end of 2025, ensuring seamless connectivity for passengers.

Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, emphasized the airline’s commitment to innovation and regional relevance: “We are proud to return to ATM with industry innovations that reflect the diversity and spirit of our region. Sama, The ORCHARD in VR, Qsuite Next Gen, and our multi-sensory pod are all part of how Qatar Airways is shaping a future of travel that is not only digital, but also deeply human.”

Visitors can experience these innovations firsthand at Qatar Airways’ stand ME1420, located between Halls 3 and 4 at the Dubai World Trade Centre, until May 1, 2025. Through these advancements, Qatar Airways continues to set new benchmarks in digital transformation, personalized service, and customer engagement, reaffirming its leadership in the global aviation industry.