Monday, 07 July 2025

Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Quick and Hassle-Free Baggage Collection
Published: Sunday, April 06, 2025
Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Baggage claim at Hamad International Airport is designed to ensure a seamless and stress-free experience for travelers. The process is well-organized, with clear instructions and support available at every step.

Finding Your Baggage Belt

Upon arrival, your checked baggage will be delivered to one of the belts in the baggage claim area. To locate your designated belt, you can refer to the large information display near Belt 3, which provides flight-specific belt assignments. Each individual belt also has its own display indicating the flights it serves.

For added convenience, travelers can use the airport planner by entering their flight number to quickly find their baggage belt. This planner is accessible via the airport's website or through mobile apps, allowing you to plan ahead and save time.

Oversized or Fragile Items

If you have checked in oversized or fragile items such as wheelchairs, child seats, or musical instruments, these will be delivered separately via special conveyors. Belt A is situated between Belts 2 and 3, while Belt B is located between Belts 7 and 8. It is advisable to securely pack fragile items in hard-shell luggage to minimize damage during transit. Additionally, labeling these items clearly as "Fragile" can help ensure they are handled with extra care.

Pets and Animals

Traveling with pets or other animals requires special handling. Airline representatives will personally deliver animals to you in the baggage claim area. For assistance or inquiries, you can visit the Airline Baggage Service office near Belt 1. It's important to check with your airline beforehand for specific requirements and documentation needed for traveling with pets, such as health certificates and travel crates.

Trolleys and Porters

Free baggage trolleys are available throughout the baggage claim area for passenger convenience. If additional help is needed, porters are on hand to assist with luggage for a fixed fee. Special assistance travelers, Al Maha customers, and unaccompanied minors are eligible for complimentary porter services. This service ensures that those who need extra support can navigate the airport with ease.

Prohibited Items

Passengers are reminded not to include prohibited items in their luggage. These items will be confiscated and cannot be retrieved later. For detailed information on prohibited items, travelers can consult the Security & Customs page on the airport's website. Common prohibited items include sharp objects, flammable liquids, and certain types of batteries. It's crucial to pack wisely to avoid any issues during security checks.

Lost or Damaged Baggage

In case of lost or damaged baggage, passengers should immediately contact an airline representative at the nearest information desk or visit the Baggage Services Office located behind Belt 1. Claims for lost or damaged baggage must be filed promptly, and recovered items are held for up to 30 days before being donated if unclaimed. Keeping a record of your baggage contents and having travel insurance can help mitigate any losses.

Additional Services and Tips

  • Baggage Wrapping: For added security, baggage wrapping services are available at the airport. This can protect your luggage from scratches and tampering.
  • Baggage Storage: If you need to store your luggage temporarily, the airport offers secure storage facilities. This is useful for travelers who have a long layover or need to explore the city before their next flight.

  • Travel Apps: Utilize travel apps to track your baggage and receive updates on flight schedules and baggage claim status. Some popular apps include TripIt and FlightAware.

  • Airport Facilities: Hamad International Airport offers a range of amenities, including restaurants, lounges, and duty-free shopping. Take advantage of these while you wait for your baggage.

  • Travel Documents: Ensure you have all necessary travel documents, such as your passport, visa (if required), and health insurance card. It's also a good idea to make digital copies of these documents and leave them with a trusted friend or family member in case of emergencies.

  • Airport Navigation: Familiarize yourself with the airport layout to avoid confusion. Hamad International Airport provides interactive maps and guides on its website and through mobile apps.

  • Language Support: If you need assistance in a language other than English or Arabic, many airport staff are multilingual. Don't hesitate to ask for help if you need it.

Useful Tips from Travel Experts

  1. Label Your Luggage: Clearly label your luggage with your name, contact information, and destination to prevent mix-ups.
  2. Pack Smart: Consider packing essentials like a change of clothes and important documents in your carry-on luggage in case your checked baggage is delayed.
  3. Arrive Early: Plan to arrive at the airport with plenty of time to spare before your flight to account for any unexpected delays.
  4. Stay Informed: Keep an eye on flight updates and baggage claim status through airport screens and mobile apps.
  5. Travel Insurance: Consider purchasing travel insurance that covers baggage loss or damage for added peace of mind.

Hamad International Airport ensures that all aspects of baggage handling are efficient and traveler-friendly, providing tools like QR codes and displays for navigation while offering personalized services for special needs. Whether you're traveling for business or leisure, the airport's comprehensive services aim to make your journey as smooth as possible.

British Airways flight BA519 has declared an emergency while approaching London.

Published: Monday, July 07, 2025
British Airways flight BA519 has declared an emergency while approaching London.

British Airways flight BA519 from Lisbon to London Heathrow declared an emergency on July 5, 2025, while entering British airspace due to a technical issue with the aircraft’s nose gear steering system. The Airbus A319 (registration G-EUPG) departed Lisbon Airport at 18:33 WEST, nearly two hours behind its scheduled departure time, and was originally expected to land at Heathrow at 19:10 BST.

As the flight began its approach to London Heathrow, pilots activated the emergency squawk code 7700, signaling the need for a priority landing because the nose gear servo was malfunctioning, preventing the aircraft from steering on the ground. This technical issue raised concerns about safe taxiing after touchdown, prompting emergency protocols at the airport.

Air traffic control initially switched landings from runway 27L to 27R at 20:50 BST to manage traffic and emergency response. However, BA519 returned to final approach on runway 27L by 20:58 BST. The aircraft safely landed on runway 27L at 21:05 BST, where it was immediately met by emergency vehicles including fire trucks. The plane vacated the runway by 21:07 BST and was inspected on the taxiway, escorted by fire services.

By 21:24 BST, the aircraft had been guided to stand A14 at Terminal 5 for further inspection and passenger disembarkation. Normal landing operations resumed on runway 27L shortly before this. There have been no reports of injuries or further complications, and the incident was managed efficiently with coordinated emergency response.

The delay in departure from Lisbon and the subsequent emergency landing caused a ripple effect on airport operations, temporarily halting runway 27L landings and drawing attention on social media and flight tracking platforms. The incident underscores the importance of rigorous aircraft maintenance and emergency preparedness, as well as the professionalism of flight crews and ground teams in handling in-flight technical difficulties safely.

British Airways and Heathrow Airport have not released detailed statements yet but confirmed the safe landing and ongoing investigation into the nose gear servo malfunction. Passengers on board were reported safe, and the aircraft is undergoing technical assessment to determine the cause and necessary repairs. This event adds to a series of operational challenges faced by the airline in recent months, highlighting the critical role of safety protocols in commercial aviation.

Abu Dhabi Tests Flying Taxi for the First Time Successfully

Published: Sunday, July 06, 2025
Abu Dhabi Tests Flying Taxi for the First Time Successfully

Abu Dhabi has achieved a major milestone in urban transportation by successfully conducting its first test flight of a flying taxi at Al Bateen Executive Airport, signaling the emirate’s rapid progress toward launching commercial air taxi services by early 2026. The test was carried out in partnership between US-based Archer Aviation and the Abu Dhabi Investment Office (Adio), utilizing Archer’s fully electric, driverless Midnight eVTOL (electric vertical takeoff and landing) aircraft.

This aircraft is designed to carry four passengers and a pilot, reach speeds up to 241 km/h, and cover distances of about 150 km, making it ideal for short urban commutes such as airport-to-downtown routes.

The test flight is part of a broader strategy to establish Abu Dhabi as a regional leader in advanced air mobility. The initiative extends beyond simply operating air taxis; it aims to develop a comprehensive aviation ecosystem.

This includes pilot training, maintenance and repair operations (MROs), talent development, and manufacturing, with plans for Archer to set up a production facility in Al Ain that could eventually export aircraft across the region. There are also collaborations with local universities to create specialized curricula and short diploma programs, ensuring a skilled workforce for the sector’s future needs.

The ongoing testing phase will continue through the harsh UAE summer, focusing on the aircraft’s performance in extreme heat, humidity, and dust—conditions critical for ensuring reliability and safety in the local environment. According to officials, the tests are structured not just for demonstration but for commercial readiness, with the goal of integrating the air taxi service seamlessly into Abu Dhabi’s transportation infrastructure.

The project also includes the development of vertiports, with the first dual-use heliport expected to be operational at Mina Zayed Cruise Terminal by the end of 2025, close to major city landmarks. When commercial operations begin, customers will be able to book rides via a smartphone app, similar to current ride-hailing services, with pricing anticipated to be competitive with premium ride-sharing options—previous estimates suggest inner-city trips could cost around Dh300 to Dh350.

Archer Aviation and Abu Dhabi authorities emphasize that the service is intended for the general public, not just luxury travelers, and as the network expands, costs are expected to decrease, making flying taxis a practical daily transport option. Manufacturing is set to begin in 2027, with ambitions to export the technology regionally. This achievement places Abu Dhabi at the forefront of the global race to deploy sustainable, efficient, and futuristic urban air mobility solutions

Pakistan to Build New Airports – See the Planned Locations

Published: Saturday, July 05, 2025
Pakistan to Build New Airports – See the Planned Locations

The Pakistan Airports Authority (PAA) is advancing a comprehensive infrastructure development program to expand and modernize the country’s aviation network, focusing on new airports in Mirpur (Azad Kashmir), Dera Ismail Khan, and Hyderabad, alongside the reconstruction and expansion of Sukkur Airport. These projects aim to enhance regional connectivity, stimulate economic growth, and address long-standing accessibility challenges in underserved areas.

The feasibility report for the Mirpur Airport is in its final stages, signaling imminent progress on this key project that will improve air travel options for Azad Kashmir. In Dera Ismail Khan, land acquisition is actively underway, with authorities emphasizing that the new airport will resolve persistent connectivity issues affecting southern Khyber Pakhtunkhwa and neighboring regions. The strategic location of Sukkur Airport has prompted plans for its reconstruction and the development of a new terminal, intended to transform it into a regional aviation hub serving northern Sindh and adjacent areas.

At Hyderabad Airport, the government has directed the Pakistan Airports Authority to initiate commercial flight operations. In parallel, plans are moving forward to establish an aviation training school at Hyderabad, designed to boost technical education and professional skills development within the aviation sector, supporting workforce capacity building.

These infrastructure initiatives are part of a broader modernization effort by the PAA, which also includes the recent launch of an e-gates implementation project at major international airports in Islamabad, Lahore, and Karachi. This project, expected to be completed within 24 months, will introduce automated passenger processing systems aligned with International Civil Aviation Organization (ICAO) standards, enhancing security and passenger experience.

Additionally, approvals have been granted for the construction of two new international airports in Sukkur and Muzaffarabad, with land acquisition and development activities underway. These airports are projected to be completed within five years, representing a significant investment in Pakistan’s aviation infrastructure.

The PAA’s ongoing runway upgrades, such as the 53% completion of the Runway 07L/25R upgrade at Karachi’s Jinnah International Airport as of May 2025, further demonstrate the authority’s commitment to enhancing airport capacity and safety.

Collectively, these projects reflect Pakistan’s strategic vision to modernize its aviation facilities, improve regional and international connectivity, foster economic development, and create employment opportunities in underdeveloped regions. The involvement of international consultants and adherence to global standards underscore the commitment to delivering world-class infrastructure and services.

UAE Summer Airfares Plummet to London, Istanbul, New York – Tickets Start from Just Dh1,300

Published: Saturday, July 05, 2025
UAE Summer Airfares Plummet to London, Istanbul, New York – Tickets Start from Just Dh1,300

For the first time in years, UAE residents can enjoy affordable last-minute summer getaways, with airfares dropping to their lowest levels since before the pandemic. Traditionally, July and August see a surge in ticket prices, but this year, connecting economy flights from Dubai to London are available for as little as Dh1,300—a significant decrease from last year’s Dh2,500 for similar routes.

Travellers departing from Abu Dhabi are finding even better deals. For example, flights to Mumbai are currently listed at Dh708 for travel between July 15 and 31, making Abu Dhabi an attractive starting point for budget-conscious holidaymakers.

“We are seeing a much more manageable increase in airfares this July,” said Rashid Abbas, Managing Director at Arooha Travels. “Some fares to CIS and Indian destinations have dropped to between Dh610 and Dh800. These prices are certainly more attractive than what travellers have had to contend with in the last couple of years.”

Are these the lowest fares since 2020? According to Abbas, “Yes and no. While some destinations are seeing dramatic drops, others especially certain European cities still command higher prices, between Dh2,500 and Dh3,800 for last-minute bookings. However, these are still well below the peaks of 2022, when airfares soared to unprecedented levels.”

Direct flights to major European cities such as London, Stockholm, Lisbon, and Barcelona remain in the Dh2,500–Dh3,000 range. Yet, budget carriers are offering competitive alternatives; for example, Dubai to Paris on a low-cost airline is available for Dh2,815, and flights to Berlin can be found for Dh1,860.

Here are some of the best last-minute deals for travel between July 15 and 31:

From Dubai:

  • Dubai to Tbilisi on flydubai: Dh1,300
  • Dubai to Istanbul on AJet: Dh653
  • Dubai to Chisinau, Moldova on Wizz Air Abu Dhabi: Dh538
  • Dubai to Cairo on Air Arabia Express: Dh1,430
  • Dubai to New York on United Airlines: Dh2,945

From Abu Dhabi:

  • Abu Dhabi to Yerevan on Etihad: Dh618
  • Abu Dhabi to Manama on Etihad: Dh415
  • Abu Dhabi to Muscat on Etihad: Dh485
  • Abu Dhabi to Istanbul on Etihad: Dh1,006
  • Abu Dhabi to Athens on Etihad: Dh1,635

From Sharjah:

  • Sharjah to Istanbul on AJet: Dh706
  • Sharjah to Doha on Qatar Airways: Dh755
  • Sharjah to Tbilisi on Air Arabia: Dh1,432

From Ras Al Khaimah:

  • RAK to Mumbai on IndiGo: Dh742
  • RAK to Istanbul on AJet: Dh653

Travel agents attribute the drop in fares to changing travel habits among UAE residents. “Couples and singles often travel home during off-peak months to save on fares,” said Sapna Aidasani, Head of Marketing at Pluto Travels. She noted a trend toward shorter trips, typically lasting one to two weeks, rather than extended summer holidays. Many are also exploring destinations closer to the UAE, such as Azerbaijan or Schengen countries, and Africa is gaining popularity.

Corporate leave policies also play a role, with most employees preferring to split their travel into multiple shorter trips throughout the year. Dubai residents usually return by early August and then plan additional holidays for winter or Diwali, breaking up their summer travel.

With schools closed and temperatures soaring, residents are encouraged to keep up with the latest events, deals, and safety tips through Summer Vibes in collaboration with Dubai Summer Surprises (DSS). There’s plenty happening across the Emirates this July and August, making it easier than ever to plan a memorable and affordable summer.

Qatar Airways Compensates Passengers with $200 After 42-Hour Ordeal

Published: Saturday, July 05, 2025
Qatar Airways Compensates Passengers with $200 After 42-Hour Ordeal

A routine international journey turned into a 42-hour test of patience for passengers on Qatar Airways Flight QR579, after a technical fault in Delhi triggered a domino effect of missed connections, late arrivals, and what travelers describe as “zero accountability” from the airline and regulators.

The trouble began on November 22, 2024, when Flight QR579 from Delhi to Doha was delayed by more than five hours due to technical issues, departing at 9:10 AM instead of the scheduled 3:40 AM. This delay caused passengers to miss their connecting flight to Cape Town, leaving them stranded in Doha. Rather than providing immediate rebooking, Qatar Airways rescheduled the group for a flight the following day, ultimately delivering them to Cape Town at 8 PM on November 23 over 26 hours behind schedule.

The extended delay upended travel plans and, according to one passenger, created a safety risk due to the late-night arrival. “We endured 42 hours of fatigue, disrupted plans, and a complete lack of accountability from the airline,” the passenger wrote in a widely shared online post. The airline’s response offering $200 non-refundable vouchers per person, valid only for future bookings was met with frustration. 

Multiple attempts to escalate the matter with Qatar Airways’ senior customer service staff yielded no further compensation, and a formal complaint to the Qatar Civil Aviation Authority (QCAA) was dismissed. The QCAA argued it could not intervene since Doha was only a transit point, a stance passengers say contradicts the Montreal Convention, which sets global standards for airline liability in cases of delay.

The Montreal Convention allows international travelers to claim damages for delays, including reimbursement for out-of-pocket expenses up to a capped amount, regardless of where the delay occurs. However, as this case illustrates, enforcement can be inconsistent. “QCAA refuses to enforce it,” the passenger noted, after their claim was rejected. With few options left, the traveler is now considering whether to pursue the matter with India’s Directorate General of Civil Aviation (DGCA) or in consumer court, though they question whether the effort will be worthwhile.

The story has resonated with many, drawing responses from others who report similar experiences with international flight delays and minimal accountability. As one commenter put it, “It’s when things go wrong airlines really show their true colours, and in this case Qatar were very poor”. With regulatory protections like the Montreal Convention often difficult to enforce, the burden of seeking redress continues to fall on the passengers themselves.