Jazeera Airways has hit cruising altitude on its transformation journey, posting a record-breaking first-quarter net profit of KD4.7 million ($15.33 million) — a staggering 274.8% jump compared to the same period last year.

The Kuwaiti low-cost carrier attributes this milestone to a potent mix of digital transformation, cost optimization, and a laser-sharp focus on revenue diversification. Group operating revenue climbed 15.5% year-on-year to KD53.6 million, as passenger demand soared and the airline continued to expand its footprint.

“This performance demonstrates that our five-year growth plan and focused investments in digital transformation as well as the expansion of our ancillary revenue streams are delivering tangible outcomes,” said Marwan Boodai, Chairman of Jazeera Airways. “Our focus on delivering the lowest unit cost, particularly in aircraft and operational areas, has further reinforced Jazeera’s foundation for sustained profitability.”

Passenger traffic rose 7.7% to 1.2 million in Q1 2025, pushing Jazeera’s market share to 32.3% — securing its position as Kuwait’s largest carrier for the quarter. Ancillary revenues surged by 29.1% to KD5.1 million, reflecting the growing success of the airline’s add-on services.

Q1 2025 Highlights at a Glance:

• Operating Revenue: KD53.6 million (+15.5% YoY)

• Operating Profit: KD6.8 million (+430.7% YoY)

• Net Profit: KD4.7 million (+274.8% YoY)

• Passengers: 1.2 million (+7.7% YoY)

• Ancillary Revenue: KD5.1 million (+29.1% YoY)

• Load Factor: 78.7% (slightly down 0.6%)

Strategic Expansion & Innovation

During the quarter, Jazeera resumed flights to Sarajevo and unveiled its most ambitious summer network to date — launching new routes to Budapest, Sochi, Yerevan, and Hurghada. It also introduced innovative ancillary bundles under the “Hayakom” brand at its dedicated Terminal 5, and flexible travel products like Cancel for Any Reason (CAFR) and Disruption for Any Reason (DAFR).

Digital Transformation and Future-Ready Fleet

Jazeera’s digital strategy is gaining altitude, marked by the rollout of a new Passenger Service System and the first phase of a next-gen Customer Experience and Feedback Intelligence platform. These advancements are set to enhance traveler engagement and operational efficiency.

As part of its fleet modernization, the airline is on course to reconfigure its aircraft to a 180-seat layout by Q4 2025 and is preparing to welcome 26 new aircraft starting in 2026. This includes 18 A320neo and 8 A321neo jets, aimed at fueling its market expansion and boosting e-commerce capabilities.

Leadership and Outlook

Supporting its high-flying ambitions, Jazeera has appointed new leadership, including Captain Ayman Alshammari as Chief Operating Officer, Ginny Sethi as Chief People Officer, and Paul Carroll as Chief Commercial Officer.

With over 700,000 seats slated for the busy summer travel period and major upgrades underway at Terminal 5, Jazeera is poised for continued ascent — solidifying its status as a regional aviation powerhouse.

As tensions between India and Pakistan reach a boiling point, major Indian airlines including Air India and IndiGo have issued urgent advisories for passengers to arrive at airports at least three hours before departure due to intensified security measures.

The advisories follow a wave of aerial threats from Pakistan, including drone and missile attacks targeting Jammu and several military installations along the western frontier. Although India’s air defence systems successfully intercepted the strikes, the fallout has caused widespread disruptions across northern and western India.

Air India, in a post on social media platform X, cited a directive from the Bureau of Civil Aviation Security (BCAS) and urged travelers to brace for stringent checks. “Passengers across India are advised to arrive at their respective airports at least three hours prior to scheduled departure to ensure smooth check-in and boarding,” the post read. The airline also reminded flyers that check-in closes 75 minutes before departure.

IndiGo echoed the message, asking customers to account for extra time due to “extraordinary circumstances” and enhanced airport protocols. “We appreciate your understanding and cooperation,” the airline said, while urging patience amid longer queues and potential delays.

The security clampdown comes in the wake of emergency blackouts and sirens triggered in Jammu & Kashmir, Punjab, and Rajasthan, following the attempted strikes. Authorities have activated emergency protocols and advised residents to remain indoors and alert.

The aviation sector is feeling the heat. Around 430 domestic flights—nearly 3% of India’s daily schedule—were cancelled on Thursday, with 27 airports shut down until May 10. Affected airports include key hubs such as Srinagar, Jammu, Amritsar, Leh, Chandigarh, and Jodhpur, among others. More airports have reportedly been added to the restricted list as tensions escalate.

On Wednesday, over 300 flights were grounded and operations at 21 airports were suspended, indicating a worsening scenario for air travel in the region.

Air India also acknowledged the strain on customer service, noting high call volumes at its contact centres, and expressed solidarity with the nation’s defence forces. “We are grateful for the selfless service and dedication of our military and defence personnel,” the airline posted.

 With air travel caught in the crossfire of regional conflict, passengers are urged to stay updated, prepare for delays, and show cooperation as national security takes precedence.

Tensions flared dramatically between India and Pakistan on Thursday following a barrage of Pakistani missile and drone attacks targeting key Indian military and civilian infrastructure. The Jammu airstrip became a focal point of the assault, with one drone breaching defences and striking the airport despite India’s state-of-the-art S-400 air defence system intercepting eight missiles and three drones. Additional aerial threats were neutralised near Jaisalmer and Pathankot.

This fresh flare-up comes just 24 hours after India’s successful execution of Operation Sindoor, a powerful cross-border offensive targeting terror camps across Pakistan and Pakistan-occupied Kashmir. Indian intelligence sources reported nearly 100 militants eliminated in the precision strike, which appears to have triggered Thursday’s retaliatory escalation.

In response to the rapidly intensifying conflict and rising security risks, the Indian government has enacted sweeping airspace restrictions, temporarily halting operations at 24 airports across northern and western India. Major facilities affected include:

• Jammu & Kashmir: Srinagar, Jammu, Leh

• Punjab: Amritsar, Ludhiana, Patiala, Bathinda, Halwara

• Himachal Pradesh: Shimla, Kangra-Gaggal, Bhuntar

• Rajasthan: Jaisalmer, Jodhpur, Bikaner, Kishengarh

• Gujarat: Mundra, Jamnagar, Hirasar, Porbandar, Keshod, Kandla, Bhuj

• Chandigarh

• Pathankot (Punjab)

The nationwide air travel landscape is now under strain, prompting emergency advisories from major carriers:

• Air India urged passengers to arrive at least three hours before departure, with check-in counters closing 75 minutes prior.

• IndiGo echoed the alert, requesting fliers to budget extra time due to "extraordinary" security protocols.

• Akasa Air advised passengers via X to carry valid ID and arrive well ahead of time for a “seamless experience.”

• SpiceJet also emphasized the importance of early arrival to navigate intensified checks and ensure timely boarding.

With defence forces on high alert and the aviation sector in flux, citizens are bracing for what may come next in this escalating regional standoff.

Several Gulf airlines have suspended and canceled flights to India and Pakistan amid escalating military tensions between the two countries. The recent strikes by India in Pakistan-administered Kashmir have led to the closure of Pakistani airspace and airport shutdowns in northern India, prompting airlines such as Emirates, Etihad Airways, Qatar Airways, Flydubai, and Air Arabia to adjust their operations. These disruptions have caused widespread travel chaos for passengers in the region.

Emirates has halted all flights to Pakistan until at least May 10, affecting routes to cities including Sialkot, Lahore, Islamabad, and Peshawar, although flights to Karachi remain operational. Etihad Airways canceled flights to Karachi, Lahore, and Islamabad, with some aircraft rerouted mid-flight to avoid restricted airspace, resulting in delays of up to 15 hours.

Qatar Airways has temporarily suspended all flights to Pakistan due to the ongoing airspace closure. Flydubai resumed limited services to Faisalabad, Lahore, Multan, and Sialkot but canceled other flights to Pakistani destinations through at least Friday. Meanwhile, Air Arabia canceled flights from Sharjah and Abu Dhabi to Pakistan and urged passengers to check flight statuses before traveling.

In India, the conflict has led to the cancellation of over 430 flights and the closure of 27 airports across northern, western, and central regions until May 10. Airports in Srinagar, Jammu, Leh, Amritsar, Dharamshala, and other key locations remain closed. Indian airlines such as IndiGo, SpiceJet, Air India, and Akasa Air have canceled numerous flights and issued advisories urging travelers to verify their flight status due to ongoing disruptions and airspace restrictions.

The escalating conflict has also caused many international carriers, including KLM, Lufthansa, Air France, British Airways, Swiss International Air Lines, and Singapore Airlines, to avoid Pakistani airspace entirely. These airlines have rerouted flights to ensure passenger safety, often resulting in longer flight times and increased operational costs.

Aviation experts warn that if the hostilities continue, the region may become too risky for many non-Indian and non-Pakistani carriers, leading to a significant reduction in flights and further complicating air travel between South Asia and the Middle East.

Passengers traveling to or from the affected areas are strongly advised to stay updated through airline websites and customer service channels. Flight schedules remain highly volatile, with frequent cancellations, reroutings, and delays driven by evolving security concerns and airspace restrictions. Travelers should prepare for potential disruptions and plan accordingly as the situation continues to develop.

 In a dramatic ripple effect of escalating geopolitical tensions between India and Pakistan, several major international airlines—including Lufthansa, Air France, and British Airways—have begun rerouting flights to avoid Pakistani airspace, triggering longer travel times, increased fuel costs, and the prospect of rising ticket prices.

The shift in flight paths follows a deadly terrorist attack in Kashmir in April 2025, which further inflamed the already fraught relationship between the two nuclear-armed neighbors. In response to the fallout, Germany’s Lufthansa Group announced it is “avoiding Pakistani airspace until further notice,” a decision that’s stretching certain routes by nearly an hour. Lufthansa flights from Frankfurt to New Delhi, for instance, are now charting longer detours over the Arabian Sea.

Flight tracking data shows a similar trend across the skies. British Airways, Swiss International Airlines, Emirates, and others are skirting Pakistani territory entirely, opting instead to head south before veering northward into India and other Asian destinations.

France’s flagship carrier, Air France, has also suspended flights over Pakistan, citing the “evolution of tensions” in the region. The airline is recalibrating schedules and routes, leading to operational hiccups and elongated journey times across several of its Asia-bound services.

These detours aren’t just inconvenient—they’re costly. The Jerusalem Post reports that extended flight durations are burning more fuel and inflating operational costs, which could soon be passed on to passengers through higher fares. Independent aviation analyst Brendan Sobie warns of a deeper economic blow: “It could have a significant impact on some foreign airlines who rely heavily on Pakistan airspace, as well as Pakistan, given the loss of overflight revenues.”

The airspace reshuffling follows a tit-for-tat response: India barred Pakistani carriers from its skies, prompting Pakistan to retaliate by banning Indian-owned and operated airlines, suspending trade, and freezing visa issuance for Indian nationals—though it continues to allow international carriers flying out of India to use its airspace.

With no signs of de-escalation on the horizon, the skies over South Asia are becoming increasingly crowded—and complicated—as global carriers navigate the high-stakes turbulence of geopolitics.

Qatar Airways has terminated a flight attendant following a brazen theft incident aboard a March 28, 2025, business class flight (QR 948) from Doha to Singapore. The passenger, an unnamed executive traveling for work, reported placing his iPhone 15 Pro Max in the lavatory’s vanity compartment during the final descent.

Moments after exiting, he observed the same restroom being used by a crew member, only to find the device missing shortly thereafter. Internal airline documents obtained by media outlets confirm the crew member’s dismissal, with Qatar Airways’ Security Investigations Manager stating the employee “admitted to taking the phone” during disciplinary proceedings.

Tracking data via the Find My iPhone app revealed the device traveled to a crew-designated hotel near Singapore’s Changi Airport post-flight, before being transported to Manila, Philippines-allegedly to the attendant’s family residence.

Despite this evidence, the airline initially categorized the case as “unattended personal belongings” in internal reports, a classification the passenger denounced as “deliberate misrepresentation” given the crew’s proven involvement.

The $722 reimbursement offer-based on a depreciated value calculation-sparked outrage, with the victim detailing extensive collateral damages: canceled client meetings in Singapore, six hours spent filing police reports at Changi Airport’s Terminal 1, and permanent loss of sensitive business data due to the phone’s unrecovered status.

“This wasn’t just a theft-it was a breach of trust in their duty of care,” the passenger stated, noting he had specifically chosen Qatar Airways for its top-rated business class service.

The incident marks the second major crew theft allegation against the airline in 2025, following a separate lawsuit by a Dubai-based entrepreneur who accused a flight attendant of stealing $600 cash from her seatback compartment during a Doha-Jakarta flight. Aviation analysts highlight growing concerns about Qatar Airways’ crew screening processes, particularly as the airline aggressively recruits staff to meet post-World Cup expansion targets.

The passenger has filed formal complaints with Qatar’s Civil Aviation Authority and Singapore’s Transport Safety Investigation Bureau, demanding reforms to crew monitoring protocols and enhanced compensation frameworks for theft-related disruptions.

Qatar Airways has yet to address why no additional restitution was offered for the passenger’s lost productivity or data, nor explain the 11-day delay in confirming the employee’s termination.