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Gulf Air, the national carrier of the Kingdom of Bahrain, has once again been celebrated among the world’s elite airlines, securing the esteemed APEX Five Star Major Airline rating for the third consecutive year. The accolade was officially presented at the APEX Global EXPO held from September 9–11, 2025, in California, USA.
This prestigious rating is exclusively based on certified passenger feedback, underscoring the airline’s ongoing strategic transformation and customer-centric improvements to its products and services over recent years. Gulf Air’s recognition as a 2026 APEX Five Star Major Airline firmly places it within the top 7% of global carriers, reflecting excellence in passenger experience.
Jeffrey Goh, Gulf Air Group Chief Executive Officer, expressed pride in the achievement: “We are deeply honoured to receive the 2026 APEX Five Star Major Airline award for the third consecutive year. This recognition reflects the relentless dedication, innovation, and passion of the entire Gulf Air team in delivering excellent customer experience.
It stands as a testament to our unwavering commitment to providing a world-class travel experience enriched by the warmth of Bahraini hospitality. We also extend our sincere thanks to our customers for their trust and confidence as we continue our journey of growth and transformation to exceed expectations and proudly represent Bahrain on the global aviation stage.”
The APEX EXPO, the industry's largest passenger experience event, is exclusively dedicated to experts and decision-makers focused on elevating airline passenger service worldwide. The event showcases the latest technologies, products, and services that shape the future of air travel.
The APEX Five Star and Four Star Airline Awards are uniquely grounded in neutral, third-party passenger ratings collected through APEX’s partnership with TripIt® from Concur®, the world’s leading travel-organizing app. For the 2025 awards cycle, over one million verified passenger flights across more than 600 airlines worldwide were rated on a five-star scale. The awards are independently certified by a professional external auditor, with tightened criteria this year limiting the Five Star designation to just the top 40 airlines globally.
Gulf Air’s ongoing dedication to elevating the passenger experience complements its recent expansion efforts, including new routes and fleet modernization, positioning it as a key player in the global aviation landscape. The airline carried 14.2 million passengers year-to-date in 2025, marking an 18% increase over the same period in 2024, supported by a strong average passenger load factor.
This third successive APEX Five Star rating underscores Gulf Air’s commitment to excellence and continuous improvement, enhancing Bahrain’s reputation on the world aviation stage and signaling promising growth ahead.