Monday, 07 July 2025

Missile strike forced diversion of 90 Qatar Airways flights with 20,000 passengers onboard: CEO

Published: Thursday, June 26, 2025
Missile strike forced diversion of 90 Qatar Airways flights with 20,000 passengers onboard: CEO

Qatar Airways Group CEO Badr Mohammed al-Meer has provided a detailed account of the airline’s extraordinary response to an unprecedented operational crisis triggered by a missile attack from Iran on a US airbase in Qatar. This incident led to the sudden and complete closure of Qatari airspace on June 23, 2025, forcing the immediate suspension of Qatar Airways’ global operations and causing significant disruption for thousands of passengers.

At approximately 6 PM local time on Monday, June 23, Qatar’s airspace was closed without warning, followed shortly by similar closures in Bahrain, the United Arab Emirates, and Kuwait. Hamad International Airport, one of the busiest and most connected hubs worldwide, was effectively brought to a standstill. Nearly 100 Qatar Airways aircraft were either en route to Doha, approaching the airport, or queued for departure when the closures took effect.

In response to the crisis, Qatar Airways swiftly diverted around 90 flights carrying more than 20,000 passengers. These flights were rerouted to multiple international airports, including 25 flights to Saudi Arabia, 18 to Turkey, 15 to India, 13 to Oman, and five to the UAE. Other aircraft were redirected to major hubs such as London, Barcelona, and various airports across Europe, Asia, and the Middle East.

The missile attack itself, launched from Iran targeting the Al Udeid Air Base in Qatar, activated the country’s air defense systems and prompted decisive action by Qatar’s Armed Forces to protect its territory and people. This heightened security situation compounded the operational challenges faced by the airline.

Inside Hamad International Airport, over 10,000 passengers found themselves stranded in transit, caught amid one of the most complex operational disruptions in aviation history. Many flight crews reached their legal duty limits, and numerous aircraft were grounded at airports with curfews or awaiting clearance to re-enter restricted airspace. The airline’s meticulously planned routing and scheduling systems were instantly disrupted, requiring rapid rewriting of flight paths and passenger itineraries.

Qatar Airways’ immediate priority was passenger care and safety. Once Qatari airspace reopened shortly after midnight on June 24, diverted aircraft began returning to Doha. By 5 AM, the number of passengers in transit had surged to over 22,000. The airline activated its business continuity plans, coordinating logistics for catering, ground transportation, hotel accommodations, and seamless communication with immigration, customs, and airport authorities.

Over 4,600 passengers were accommodated in approximately 3,200 hotel rooms across Doha. Many passengers received onward boarding passes before even leaving the terminal, facilitating smoother transitions once flights resumed. The airline’s teams worked tirelessly to rebook flights, prioritize medical and vulnerable cases, assist families and elderly travelers, and reconstruct complex itineraries that sometimes involved other carriers and expired visas.

In addition to logistical support, Qatar Airways distributed more than 35,000 meals, along with water and comfort kits, providing face-to-face assistance to passengers throughout the transit areas. Contact centers were scaled up globally to handle the surge in inquiries, and a flexible travel policy was introduced, allowing passengers to change or refund bookings without penalty.

By June 24, Qatar Airways had resumed 390 flights as it worked to rebuild its network and restore schedule integrity. Over 11,000 passengers resumed their journeys during the morning wave, with the remaining travelers departing throughout the evening and into June 25. As of June 26, no passengers from the diverted flights remain stranded.

The airline’s recovery efforts were supported by close coordination among ground handlers, airport partners, and internal operations control centers worldwide. This collaborative approach enabled Qatar Airways to stabilize its operations rapidly, reaching 578 scheduled flights by June 25 and moving over 58,000 passengers out of Doha within two days of the crisis.

CEO Badr Mohammed al-Meer expressed profound gratitude to passengers for their patience and understanding during this challenging period. He also commended the professionalism, dedication, and unity of Qatar Airways’ staff and partners, whose tireless efforts ensured the airline could fulfill its responsibility to passengers despite the extraordinary circumstances.

This incident underscores the airline’s commitment to safety, customer care, and operational excellence, even in the face of severe geopolitical tensions and unexpected disruptions. Qatar Airways’ swift and effective response highlights its resilience and readiness to manage crises, maintaining the trust of millions of travelers who rely on its global network daily.

Explore Turkey

Free Istanbul Tour for Transit Passengers with Turkish Airlines

Transit travelers can now explore Istanbul’s top landmarks for free with Turkish Airlines’ guided half-day city tour from the airport.
Published: Sunday, July 06, 2025
Free Istanbul Tour for Transit Passengers with Turkish Airlines

Turkish Airlines has expanded its complimentary “Touristanbul” program, offering international transit passengers with layovers of 6 to 24 hours at Istanbul Airport (IST) a unique opportunity to explore the city’s rich history and culture without leaving the airport experience behind.

Eligible travelers can choose from six different daily tours, each led by professional guides and including transportation by shuttle bus directly from the airport.

One of the highlights of the program is a visit to Bozdağ Film Studios in Beykoz, a sprawling 200-acre complex renowned for producing popular Turkish historical TV dramas like "Diriliş: Ertuğrul" and "Kuruluş: Osman."

This studio is the largest in Europe and the third-largest in the world, offering visitors a behind-the-scenes look at life-sized sets that recreate different eras of Turkish history.

Beyond the film studio, the various tour routes cover Istanbul’s most iconic landmarks, such as the Blue Mosque, Dolmabahçe Palace, Hippodrome, Taksim Square, Grand Bazaar, and the Galata Bridge, with photo stops and guided commentary throughout.

Passengers can also enjoy authentic Turkish cuisine—such as fire-cooked soup and hand-pounded rice pudding—at local restaurants, and participate in cultural workshops like glassmaking and archery.

All meals, museum entrance fees, and transportation are included at no cost, and the tours are available every day of the year, with 19 different routes offered weekly. To participate, passengers must have a Turkish Airlines ticket with a layover of 6 to 24 hours, and must register at the Touristanbul desk at least 30 minutes before the tour begins.

The program is designed to ensure travelers return to the airport with ample time for their connecting flights, transforming what could be idle hours into a memorable cultural experience.

Etihad Guest Raises Challenge Prizes to Over 20 Million Miles Due to High Demand

Published: Saturday, July 05, 2025
Etihad Guest Raises Challenge Prizes to Over 20 Million Miles Due to High Demand

Etihad Guest, the loyalty program of Etihad Airways, has expanded its highly popular competition, The Extraordinary Challenge, by increasing the total prize pool to over 20 million Etihad Guest Miles following an unprecedented surge in participation.

Initially, the challenge offered 5 million miles to the first member to visit all 15 of Etihad’s newly launched destinations, with second and third place receiving 3 million and 1 million miles, respectively. However, due to overwhelming demand, Etihad has now added 12.5 million additional miles, opening the door for more than 200 winners in total.

The competition, which runs until May 25, 2026, is open to both new and existing Etihad Guest members. Participants must travel to or from 15 specific new year-round destinations, including cities such as Addis Ababa, Atlanta, Prague, and Taipei, within a 12-month period. The race is based on speed and dedication—the fastest members to complete all 15 routes win the largest prizes, while tie-breakers are resolved by the earliest registration date.

In addition to the top three grand prizes, Etihad has introduced "The Extraordinary Milestones" category: the first 100 members to visit five new destinations will receive 25,000 miles each, and the first 100 to reach ten destinations will earn 100,000 miles each. This expansion aims to reward both the most ambitious travelers and those making significant progress, with members able to track their journeys and standings on a live digital leaderboard.

Mark Potter, Managing Director of Etihad Guest, commented, “We’ve seen an amazing response across the globe since we launched The Extraordinary Challenge, and expect to see over 50,000 member sign-ups as more destinations come online. Having seen the desire and determination of so many, we wanted to reward Etihad Guest members even more by giving flight to their ambition with more prize miles and potential for 200 additional winners”.

Sohar Banks and SalamAir Team Up to Give Cardholders Up to 40% Off on Domestic Flights

Published: Saturday, July 05, 2025
Sohar Banks and SalamAir Team Up to Give Cardholders Up to 40% Off on Domestic Flights

Sohar International and its Islamic banking division, Sohar Islamic, have announced a new partnership with SalamAir, Oman’s prominent budget airline, to bring substantial savings to their customers on domestic travel. Under this collaboration, credit cardholders from Sohar International and Sohar Islamic can enjoy up to 40% off, while debit cardholders receive a 15% discount on SalamAir flights within Oman.

The offer covers popular routes such as Muscat to Salalah, Masirah, Duqm, and the newly introduced Sohar to Salalah flights, with bookings available from June 22 to August 31, 2025, for travel between July 1 and August 31, 2025.

To take advantage of these discounts, eligible customers must book their tickets through SalamAir’s official website, applying special promo codes provided by the banks and using their Sohar cards for payment. The partnership was officially launched at a signing event on June 17, 2025, at Sohar International’s headquarters, highlighting a shared vision to blend financial services with lifestyle benefits and support Oman’s national tourism strategy outlined in Vision 2040.

Bank officials, including Abdul Qadir Al Sumali, stressed that the initiative is designed to go beyond simple discounts, aiming to create a more integrated experience for customers by connecting banking with travel. Steven Allen, SalamAir’s Chief Commercial Officer, noted that the airline is committed to making domestic travel more affordable, especially during the busy Khareef season in Salalah.

SalamAir, which operates a growing fleet of Airbus aircraft and serves over 80 flights daily, is also investing in digital upgrades, such as a new WhatsApp ticketing service. The airline has introduced fixed fares for Omani nationals on key routes to further support local travelers.

This partnership not only delivers significant value to Sohar International and Sohar Islamic customers but also contributes to the wider goals of enhancing domestic tourism and strengthening collaboration between Oman’s banking and aviation sectors.

Air Arabia Mega Sale: Fares from Dh149 for Bookings June 30 to July 6

Published: Thursday, July 03, 2025
Air Arabia Mega Sale: Fares from Dh149 for Bookings June 30 to July 6

Air Arabia has launched a major summer mega sale, offering one-way fares starting from just Dh149 for select destinations across its network. The promotion is available for bookings made between June 30 and July 6, 2025, with travel permitted from July 14 to September 30, 2025—a period that covers the busy summer holiday season and is ideal for families and travelers looking for affordable getaways.

The discounted fares apply to a wide variety of routes from Sharjah and Abu Dhabi. Travelers departing from Sharjah can fly to Bahrain and Muscat for as low as Dh149, while fares to Dammam, Riyadh, Salalah, and Kuwait start at Dh199. Routes to Abha, Tabuk, and Yanbu are available from Dh298, Doha from Dh399, Jeddah and Medinah from Dh449, and Taif from Dh574.

For those heading to South Asia, Abu Dhabi to Chennai fares start at Dh275, Kochi at Dh315, Dhaka at Dh499, and Chattogram at Dh549. From Sharjah, travelers can book flights to Ahmedabad from Dh299, Delhi from Dh317, Mumbai from Dh323, Thiruvananthapuram from Dh325, and Kathmandu from Dh449. These special rates are especially appealing for the large South Asian expatriate community in the UAE.

Air Arabia’s summer sale comes as the airline reports strong financial growth, with a net profit of Dh355 million in the first quarter of 2025—a 34 percent increase year-on-year. The airline also saw a 14 percent rise in turnover to Dh1.75 billion and carried more than 4.9 million passengers in the first three months of the year, achieving an average seat load factor of 84 percent.

The airline is also expanding its network, with the resumption of direct flights between Sharjah and Damascus starting July 10, 2025, operating twice daily. All fares in the promotion are one-way and include surcharges, but airport taxes may not be included and are subject to change. Seats are limited and are expected to sell out quickly, so travelers are encouraged to book early to secure the best deals.

For passengers needing flexibility, Air Arabia allows modifications or cancellations of bookings online, via its call center, or at sales offices, though fare differences and terms may apply

Dubai to Manila Flights for Dh3 in Cebu Pacific Independence Day Sale

Published: Thursday, June 12, 2025
Dubai to Manila Flights for Dh3 in Cebu Pacific Independence Day Sale

Cebu Pacific, the Philippines’ largest low-cost airline, has announced a special seat sale in honor of the country’s 127th Independence Day, offering one-way base fares from Dubai to Manila for just Dh3. The promotion, part of the airline’s annual Super Seat Fest, is available for bookings made between June 11 and June 15, 2025. The travel period for these discounted tickets spans from December 1, 2025, to May 31, 2026, making it ideal for those planning year-end holidays or summer visits to the Philippines.

The Dh3 fare covers only the base ticket price, with additional charges for taxes and surcharges. Cebu Pacific’s extensive network allows travelers to connect from Manila to 37 domestic and 26 international destinations, including popular tourist spots like Boracay, the Banaue Rice Terraces, Vigan, and Davao’s Seven Falls. The airline encourages passengers to explore the Philippines’ rich historical and cultural sites, such as Intramuros and the National Museum complex in Manila.

Booking is available through Cebu Pacific’s official website, with multiple payment options including credit cards, debit cards, and e-wallets. The airline also offers special guidelines for families traveling with infants or minors: infants under two years old may travel on an adult’s lap for an infant fee, and strollers or car seats can be brought free of charge. Children aged 12 and above are considered adult guests, and minors traveling with parents only need to present documents proving their relationship, such as a birth certificate or valid IDs.

Seats at the promotional rate are limited and subject to availability, so travelers are encouraged to book early. Cebu Pacific’s Super Seat Fest is a recurring event, celebrated alongside major milestones and holidays, and continues to be popular among Filipinos abroad looking for affordable ways to reunite with family or explore the country’s diverse attractions.