Monday, 07 July 2025
Skytrax World Airport Awards

Skytrax 2025: The Top 10 Most Improved Airports in the World

From Berlin to Mumbai, these airports have made remarkable upgrades in technology, infrastructure, and passenger services, redefining the future of air travel.
Published: Saturday, June 28, 2025
Skytrax 2025: The Top 10 Most Improved Airports in the World

The Skytrax 2025 rankings have unveiled the Top 10 Most Improved Airports, showcasing facilities that have successfully transformed their operations and passenger experiences. From Berlin’s remarkable resurgence to Mumbai’s innovative congestion solutions, these airports have tackled specific challenges while enhancing overall travel satisfaction.

Airports often evoke mixed feelings, with some prompting passengers to rush for the next flight, while others create such inviting environments that travelers look forward to their layovers. This year's winners illustrate that even the most daunting aviation hubs can reach new heights through strategic improvements.

1. Berlin Brandenburg Airport (BER)

After enduring a storied history of delays and challenges, Berlin Brandenburg Airport (BER) has risen to prominence as the World’s Most Improved Airport in 2025. Once a cautionary tale, BER has implemented a series of comprehensive upgrades, enhancing passenger services, terminal efficiency, and operational excellence.

Key transformations include:

  • Renovated Passenger Flow Systems: Streamlined navigation through the airport.
  • Upgraded Security Checkpoints: Faster and more efficient screening.
  • Expanded Dining and Retail Options: A diverse range of local and international cuisines.

Moreover, BER has embraced digital innovation, introducing smart navigation and contactless services, while its sustainability initiatives, such as solar panels and improved waste management, make it a model for eco-friendly travel.

2. Almaty International Airport (ALA)

Kazakhstan’s Almaty International Airport (ALA) has earned the second spot through strategic modernization that brings it up to international standards. Significant terminal expansions have created more spacious areas, effectively reducing congestion.

Notable improvements include:

  • Advanced Baggage Handling Systems: Lowering lost luggage incidents.
  • Upgraded Immigration and Customs Facilities: Quicker processing times.
  • Enhanced Lounge Areas: Catering to both business and leisure travelers.

The airport’s expanded connectivity options, with new airlines and routes, position ALA as a vital hub between Europe and Asia.

3. Bangkok Suvarnabhumi Airport (BKK)

Thailand’s Bangkok Suvarnabhumi Airport (BKK) has claimed third place, integrating traditional Thai hospitality with modern technology. The airport has made significant investments to reduce wait times and enhance passenger comfort.

Improvements include:

  • Expanded Immigration Facilities: Automated processing for quicker entry.
  • Upgraded Terminal Amenities: Featuring local cuisine and cultural elements.
  • Enhanced Ground Transportation: Facilitating easier access to the city.

BKK has also addressed passenger comfort with improved air conditioning and seating throughout the terminals.

4. London Gatwick Airport (LGW)

London Gatwick Airport (LGW) ranks fourth, implementing targeted improvements to tackle the challenges of a major European hub. The airport has made strides in technology-driven solutions for better passenger flow.

Key enhancements include:

  • Upgraded Check-in Facilities: More self-service options available.
  • Enhanced Security Screening: Maintaining safety while improving efficiency.
  • Expanded Retail and Dining Options: Catering to diverse passenger needs.

Furthermore, Gatwick has increased accessibility for passengers with mobility challenges, making travel more inclusive.

5. Taiwan Taoyuan Airport (TPE)

Taiwan Taoyuan Airport (TPE) has secured fifth place by embracing innovative approaches to passenger service. The airport maintains a high standard of cleanliness while integrating the latest technology.

Improvements include:

  • Smart Terminal Navigation Systems: Helping passengers navigate easily.
  • Upgraded Duty-Free Shopping: Competitive pricing and quality.
  • Enhanced Food Courts: Offering both international and local cuisine.

TPE has also improved transit facilities, making it an attractive choice for connecting flights.

6. Ulaanbaatar Airport (UBN)

Mongolia’s Ulaanbaatar Airport (UBN) ranks sixth after comprehensive upgrades that modernize the facility. Despite its challenging geographic location, UBN has improved passenger service quality significantly.

Notable upgrades include:

  • Modernized Terminal Buildings: Enhanced climate control.
  • Efficient Customs and Immigration: Streamlined processes for travelers.
  • Improved Ground Services: Faster aircraft turnaround times.

Additionally, UBN has introduced dining options that celebrate Mongolian culture while meeting international standards.

7. Mactan-Cebu Airport (CEB)

The Philippines’ Mactan-Cebu Airport (CEB) has achieved seventh place through strategic enhancements that bolster its position as a gateway to the country’s tourist destinations.

Key improvements include:

  • Expanded Terminal Capacity: Accommodating increasing tourist traffic.
  • Upgraded Baggage Handling: Reducing wait times for luggage.
  • Enhanced Retail Areas: Showcasing local products.

CEB has also improved ground transportation connections, facilitating easier access to popular tourist spots.

8. Punta Cana Airport (PUJ)

Punta Cana Airport (PUJ) in the Dominican Republic ranks eighth, enhancing its reputation as a premier Caribbean hub. The airport focuses on creating an inviting atmosphere from the moment passengers arrive.

Improvements include:

  • Upgraded Immigration Facilities: Faster processing for tourists.
  • Expanded Duty-Free Shopping: Featuring Caribbean specialties.
  • Enhanced Dining Options: Showcasing local Dominican cuisine.

With improved air conditioning and seating areas, PUJ offers better comfort in the tropical climate.

9. Nadi Airport (NAN)

Fiji’s Nadi Airport (NAN) has achieved ninth place, positioning itself as the primary gateway to the South Pacific. The airport invests in upgrades to meet the needs of international tourists.

Notable enhancements include:

  • Modernized Check-in Facilities: More efficient processing systems.
  • Upgraded Customs Areas: Smoother handling of tourist traffic.
  • Enhanced Retail Stores: Featuring Pacific island products.

NAN has also improved transit facilities for passengers connecting to other Pacific destinations.

10. Mumbai Airport (BOM)

India’s Mumbai Airport (BOM) rounds out the top 10 with strategic enhancements addressing the challenges of one of the world’s busiest aviation markets. The airport focuses on reducing congestion while maintaining high safety standards.

Key improvements include:

  • Expanded Terminal Facilities: Better passenger flow management.
  • Upgraded Retail and Dining Areas: Showcasing Indian culture.
  • Enhanced Ground Transportation Connections: Improving city access.

Mumbai Airport has also invested in technology systems that streamline passenger processing, significantly reducing wait times.

Bottom Line

These ten airports exemplify that with dedicated effort and strategic investment, even the most challenging aviation facilities can undergo remarkable transformations. From Berlin’s impressive revival to Mumbai’s solutions for congestion, each airport has effectively enhanced the passenger experience. Next time you find yourself at one of these airports, you might discover that your layover could become an unexpected highlight of your journey.

Explore Turkey

Free Istanbul Tour for Transit Passengers with Turkish Airlines

Transit travelers can now explore Istanbul’s top landmarks for free with Turkish Airlines’ guided half-day city tour from the airport.
Published: Sunday, July 06, 2025
Free Istanbul Tour for Transit Passengers with Turkish Airlines

Turkish Airlines has expanded its complimentary “Touristanbul” program, offering international transit passengers with layovers of 6 to 24 hours at Istanbul Airport (IST) a unique opportunity to explore the city’s rich history and culture without leaving the airport experience behind.

Eligible travelers can choose from six different daily tours, each led by professional guides and including transportation by shuttle bus directly from the airport.

One of the highlights of the program is a visit to Bozdağ Film Studios in Beykoz, a sprawling 200-acre complex renowned for producing popular Turkish historical TV dramas like "Diriliş: Ertuğrul" and "Kuruluş: Osman."

This studio is the largest in Europe and the third-largest in the world, offering visitors a behind-the-scenes look at life-sized sets that recreate different eras of Turkish history.

Beyond the film studio, the various tour routes cover Istanbul’s most iconic landmarks, such as the Blue Mosque, Dolmabahçe Palace, Hippodrome, Taksim Square, Grand Bazaar, and the Galata Bridge, with photo stops and guided commentary throughout.

Passengers can also enjoy authentic Turkish cuisine—such as fire-cooked soup and hand-pounded rice pudding—at local restaurants, and participate in cultural workshops like glassmaking and archery.

All meals, museum entrance fees, and transportation are included at no cost, and the tours are available every day of the year, with 19 different routes offered weekly. To participate, passengers must have a Turkish Airlines ticket with a layover of 6 to 24 hours, and must register at the Touristanbul desk at least 30 minutes before the tour begins.

The program is designed to ensure travelers return to the airport with ample time for their connecting flights, transforming what could be idle hours into a memorable cultural experience.

Etihad Guest Raises Challenge Prizes to Over 20 Million Miles Due to High Demand

Published: Saturday, July 05, 2025
Etihad Guest Raises Challenge Prizes to Over 20 Million Miles Due to High Demand

Etihad Guest, the loyalty program of Etihad Airways, has expanded its highly popular competition, The Extraordinary Challenge, by increasing the total prize pool to over 20 million Etihad Guest Miles following an unprecedented surge in participation.

Initially, the challenge offered 5 million miles to the first member to visit all 15 of Etihad’s newly launched destinations, with second and third place receiving 3 million and 1 million miles, respectively. However, due to overwhelming demand, Etihad has now added 12.5 million additional miles, opening the door for more than 200 winners in total.

The competition, which runs until May 25, 2026, is open to both new and existing Etihad Guest members. Participants must travel to or from 15 specific new year-round destinations, including cities such as Addis Ababa, Atlanta, Prague, and Taipei, within a 12-month period. The race is based on speed and dedication—the fastest members to complete all 15 routes win the largest prizes, while tie-breakers are resolved by the earliest registration date.

In addition to the top three grand prizes, Etihad has introduced "The Extraordinary Milestones" category: the first 100 members to visit five new destinations will receive 25,000 miles each, and the first 100 to reach ten destinations will earn 100,000 miles each. This expansion aims to reward both the most ambitious travelers and those making significant progress, with members able to track their journeys and standings on a live digital leaderboard.

Mark Potter, Managing Director of Etihad Guest, commented, “We’ve seen an amazing response across the globe since we launched The Extraordinary Challenge, and expect to see over 50,000 member sign-ups as more destinations come online. Having seen the desire and determination of so many, we wanted to reward Etihad Guest members even more by giving flight to their ambition with more prize miles and potential for 200 additional winners”.

Sohar Banks and SalamAir Team Up to Give Cardholders Up to 40% Off on Domestic Flights

Published: Saturday, July 05, 2025
Sohar Banks and SalamAir Team Up to Give Cardholders Up to 40% Off on Domestic Flights

Sohar International and its Islamic banking division, Sohar Islamic, have announced a new partnership with SalamAir, Oman’s prominent budget airline, to bring substantial savings to their customers on domestic travel. Under this collaboration, credit cardholders from Sohar International and Sohar Islamic can enjoy up to 40% off, while debit cardholders receive a 15% discount on SalamAir flights within Oman.

The offer covers popular routes such as Muscat to Salalah, Masirah, Duqm, and the newly introduced Sohar to Salalah flights, with bookings available from June 22 to August 31, 2025, for travel between July 1 and August 31, 2025.

To take advantage of these discounts, eligible customers must book their tickets through SalamAir’s official website, applying special promo codes provided by the banks and using their Sohar cards for payment. The partnership was officially launched at a signing event on June 17, 2025, at Sohar International’s headquarters, highlighting a shared vision to blend financial services with lifestyle benefits and support Oman’s national tourism strategy outlined in Vision 2040.

Bank officials, including Abdul Qadir Al Sumali, stressed that the initiative is designed to go beyond simple discounts, aiming to create a more integrated experience for customers by connecting banking with travel. Steven Allen, SalamAir’s Chief Commercial Officer, noted that the airline is committed to making domestic travel more affordable, especially during the busy Khareef season in Salalah.

SalamAir, which operates a growing fleet of Airbus aircraft and serves over 80 flights daily, is also investing in digital upgrades, such as a new WhatsApp ticketing service. The airline has introduced fixed fares for Omani nationals on key routes to further support local travelers.

This partnership not only delivers significant value to Sohar International and Sohar Islamic customers but also contributes to the wider goals of enhancing domestic tourism and strengthening collaboration between Oman’s banking and aviation sectors.

Air Arabia Mega Sale: Fares from Dh149 for Bookings June 30 to July 6

Published: Thursday, July 03, 2025
Air Arabia Mega Sale: Fares from Dh149 for Bookings June 30 to July 6

Air Arabia has launched a major summer mega sale, offering one-way fares starting from just Dh149 for select destinations across its network. The promotion is available for bookings made between June 30 and July 6, 2025, with travel permitted from July 14 to September 30, 2025—a period that covers the busy summer holiday season and is ideal for families and travelers looking for affordable getaways.

The discounted fares apply to a wide variety of routes from Sharjah and Abu Dhabi. Travelers departing from Sharjah can fly to Bahrain and Muscat for as low as Dh149, while fares to Dammam, Riyadh, Salalah, and Kuwait start at Dh199. Routes to Abha, Tabuk, and Yanbu are available from Dh298, Doha from Dh399, Jeddah and Medinah from Dh449, and Taif from Dh574.

For those heading to South Asia, Abu Dhabi to Chennai fares start at Dh275, Kochi at Dh315, Dhaka at Dh499, and Chattogram at Dh549. From Sharjah, travelers can book flights to Ahmedabad from Dh299, Delhi from Dh317, Mumbai from Dh323, Thiruvananthapuram from Dh325, and Kathmandu from Dh449. These special rates are especially appealing for the large South Asian expatriate community in the UAE.

Air Arabia’s summer sale comes as the airline reports strong financial growth, with a net profit of Dh355 million in the first quarter of 2025—a 34 percent increase year-on-year. The airline also saw a 14 percent rise in turnover to Dh1.75 billion and carried more than 4.9 million passengers in the first three months of the year, achieving an average seat load factor of 84 percent.

The airline is also expanding its network, with the resumption of direct flights between Sharjah and Damascus starting July 10, 2025, operating twice daily. All fares in the promotion are one-way and include surcharges, but airport taxes may not be included and are subject to change. Seats are limited and are expected to sell out quickly, so travelers are encouraged to book early to secure the best deals.

For passengers needing flexibility, Air Arabia allows modifications or cancellations of bookings online, via its call center, or at sales offices, though fare differences and terms may apply

Dubai to Manila Flights for Dh3 in Cebu Pacific Independence Day Sale

Published: Thursday, June 12, 2025
Dubai to Manila Flights for Dh3 in Cebu Pacific Independence Day Sale

Cebu Pacific, the Philippines’ largest low-cost airline, has announced a special seat sale in honor of the country’s 127th Independence Day, offering one-way base fares from Dubai to Manila for just Dh3. The promotion, part of the airline’s annual Super Seat Fest, is available for bookings made between June 11 and June 15, 2025. The travel period for these discounted tickets spans from December 1, 2025, to May 31, 2026, making it ideal for those planning year-end holidays or summer visits to the Philippines.

The Dh3 fare covers only the base ticket price, with additional charges for taxes and surcharges. Cebu Pacific’s extensive network allows travelers to connect from Manila to 37 domestic and 26 international destinations, including popular tourist spots like Boracay, the Banaue Rice Terraces, Vigan, and Davao’s Seven Falls. The airline encourages passengers to explore the Philippines’ rich historical and cultural sites, such as Intramuros and the National Museum complex in Manila.

Booking is available through Cebu Pacific’s official website, with multiple payment options including credit cards, debit cards, and e-wallets. The airline also offers special guidelines for families traveling with infants or minors: infants under two years old may travel on an adult’s lap for an infant fee, and strollers or car seats can be brought free of charge. Children aged 12 and above are considered adult guests, and minors traveling with parents only need to present documents proving their relationship, such as a birth certificate or valid IDs.

Seats at the promotional rate are limited and subject to availability, so travelers are encouraged to book early. Cebu Pacific’s Super Seat Fest is a recurring event, celebrated alongside major milestones and holidays, and continues to be popular among Filipinos abroad looking for affordable ways to reunite with family or explore the country’s diverse attractions.