.jpg)
British Airways (BA) is pushing the boundaries of loyalty travel by operating exclusive Avios-only flights, allowing passengers to redeem points for every seat on selected routes. The latest—and most ambitious—offering targets the highly sought-after London Heathrow to Cape Town International Airport route during the fiercely competitive Christmas holiday season.
Scheduled to depart on December 20, 2025, with a return on January 2, 2026, these Avios-only flights come with a significant financial trade-off. Industry analysis estimates that BA could sacrifice more than £1 million in revenue by filling entire aircraft with points redemptions rather than cash-paying customers on this premium leisure route.
Since launching Avios-only flights in April 2023 with short-haul destinations like Geneva and Sharm-el-Sheikh, British Airways has steadily expanded the program. By late 2024, long-haul Avios flights appeared on routes to Dubai, followed by Caribbean destinations like Barbados earlier in 2025, and Abu Dhabi during the Easter period.
The Cape Town flights are notably different. Scheduled during peak Christmas travel when fares routinely command premium prices, this route is dominated by leisure travelers willing to pay top-tier prices, unlike some other Avios routes drawing more mixed business leisure demand. This makes the sacrifice in potential revenue especially striking.
Analysts estimate the total revenue opportunity for this roundtrip Avios flight pair at between £1.2 million and £1.3 million, with the outbound, pre-holiday leg holding the most value due to constrained seat availability and strong demand. The loss is softened—at least internally—by Avios Group Limited (part of IAG, BA’s parent company), which likely compensates BA for these seats at market rates, ensuring balance within the group.
Industry commentary highlights the loyalty program growth as the core motivation behind these Avios-exclusive flights. BA’s 2024 annual report spotlighted a 24% increase in Avios earnings and a 20% jump in redemptions, contributing to a strong £363 million profit on £1.585 billion revenue and a 22.9% pre-tax margin. These exclusive flights, with their aspirational redemption opportunities, help attract new members and deepen engagement among existing Avios collectors.
Unlike many 2025 flight releases, which appear 222 to 317 days ahead, the Avios flights to Cape Town were unveiled 142 days before departure. This shorter window likely curbs speculative bookings and cancellations, aligning with travelers’ post-summer holiday planning cycles. The timing also ensures flights sell out rapidly, demonstrating pent-up demand.
Alongside the Avios-only flights, BA operates standard cash fare services on these dates—nearly fully booked—a factor suggesting some reallocation of bookings as passengers choose between cash and points options.
Modeling passenger fare classes using the “shelf” principle, which balances revenue contributions across economy, premium economy, and business/first classes, analysts incorporated demand from European markets where fares tend to be lower than from London. For example, Club World fares ex-Europe range from £5,553 to £9,086 compared to £6,292 from London.
During the Christmas peak, direct fares for Cape Town reach £12,341 to £16,555 in First Class, around £6,292 for Club World, £4,144 to £5,133 for World Traveller Plus, and £2,716 for World Traveller, before taxes—underscoring the premium nature of this route.
Though costly in the short term, Avios-only flights provide tangible benefits. They make expensive holidays more attainable for points-rich travelers, foster goodwill, and encourage passengers to maintain BA credit cards and prioritize the airline for future bookings. Passengers who save money on flights might redirect funds towards hotels, dining, or ancillary services, supporting the wider travel ecosystem.
Cape Town’s appeal is undeniable, even with steep accommodation prices ranging from around £5,000 at The Westin to over £20,000 at Mount Nelson, reinforcing the premium leisure positioning of this route.
In the broader picture, BA’s bold Avios-only approach exemplifies how airlines can leverage loyalty currencies not just as marketing tools but as strategic assets driving long-term customer engagement—even if it means foregoing millions in immediate ticket revenue.