Saturday, 12 July 2025
Skytrax World Airport Awards

Skytrax 2025: The Top 10 Most Improved Airports in the World

From Berlin to Mumbai, these airports have made remarkable upgrades in technology, infrastructure, and passenger services, redefining the future of air travel.
Published: Saturday, June 28, 2025
Skytrax 2025: The Top 10 Most Improved Airports in the World
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The Skytrax 2025 rankings have unveiled the Top 10 Most Improved Airports, showcasing facilities that have successfully transformed their operations and passenger experiences. From Berlin’s remarkable resurgence to Mumbai’s innovative congestion solutions, these airports have tackled specific challenges while enhancing overall travel satisfaction.

Airports often evoke mixed feelings, with some prompting passengers to rush for the next flight, while others create such inviting environments that travelers look forward to their layovers. This year's winners illustrate that even the most daunting aviation hubs can reach new heights through strategic improvements.

1. Berlin Brandenburg Airport (BER)

After enduring a storied history of delays and challenges, Berlin Brandenburg Airport (BER) has risen to prominence as the World’s Most Improved Airport in 2025. Once a cautionary tale, BER has implemented a series of comprehensive upgrades, enhancing passenger services, terminal efficiency, and operational excellence.

Key transformations include:

  • Renovated Passenger Flow Systems: Streamlined navigation through the airport.
  • Upgraded Security Checkpoints: Faster and more efficient screening.
  • Expanded Dining and Retail Options: A diverse range of local and international cuisines.

Moreover, BER has embraced digital innovation, introducing smart navigation and contactless services, while its sustainability initiatives, such as solar panels and improved waste management, make it a model for eco-friendly travel.

2. Almaty International Airport (ALA)

Kazakhstan’s Almaty International Airport (ALA) has earned the second spot through strategic modernization that brings it up to international standards. Significant terminal expansions have created more spacious areas, effectively reducing congestion.

Notable improvements include:

  • Advanced Baggage Handling Systems: Lowering lost luggage incidents.
  • Upgraded Immigration and Customs Facilities: Quicker processing times.
  • Enhanced Lounge Areas: Catering to both business and leisure travelers.

The airport’s expanded connectivity options, with new airlines and routes, position ALA as a vital hub between Europe and Asia.

3. Bangkok Suvarnabhumi Airport (BKK)

Thailand’s Bangkok Suvarnabhumi Airport (BKK) has claimed third place, integrating traditional Thai hospitality with modern technology. The airport has made significant investments to reduce wait times and enhance passenger comfort.

Improvements include:

  • Expanded Immigration Facilities: Automated processing for quicker entry.
  • Upgraded Terminal Amenities: Featuring local cuisine and cultural elements.
  • Enhanced Ground Transportation: Facilitating easier access to the city.

BKK has also addressed passenger comfort with improved air conditioning and seating throughout the terminals.

4. London Gatwick Airport (LGW)

London Gatwick Airport (LGW) ranks fourth, implementing targeted improvements to tackle the challenges of a major European hub. The airport has made strides in technology-driven solutions for better passenger flow.

Key enhancements include:

  • Upgraded Check-in Facilities: More self-service options available.
  • Enhanced Security Screening: Maintaining safety while improving efficiency.
  • Expanded Retail and Dining Options: Catering to diverse passenger needs.

Furthermore, Gatwick has increased accessibility for passengers with mobility challenges, making travel more inclusive.

5. Taiwan Taoyuan Airport (TPE)

Taiwan Taoyuan Airport (TPE) has secured fifth place by embracing innovative approaches to passenger service. The airport maintains a high standard of cleanliness while integrating the latest technology.

Improvements include:

  • Smart Terminal Navigation Systems: Helping passengers navigate easily.
  • Upgraded Duty-Free Shopping: Competitive pricing and quality.
  • Enhanced Food Courts: Offering both international and local cuisine.

TPE has also improved transit facilities, making it an attractive choice for connecting flights.

6. Ulaanbaatar Airport (UBN)

Mongolia’s Ulaanbaatar Airport (UBN) ranks sixth after comprehensive upgrades that modernize the facility. Despite its challenging geographic location, UBN has improved passenger service quality significantly.

Notable upgrades include:

  • Modernized Terminal Buildings: Enhanced climate control.
  • Efficient Customs and Immigration: Streamlined processes for travelers.
  • Improved Ground Services: Faster aircraft turnaround times.

Additionally, UBN has introduced dining options that celebrate Mongolian culture while meeting international standards.

7. Mactan-Cebu Airport (CEB)

The Philippines’ Mactan-Cebu Airport (CEB) has achieved seventh place through strategic enhancements that bolster its position as a gateway to the country’s tourist destinations.

Key improvements include:

  • Expanded Terminal Capacity: Accommodating increasing tourist traffic.
  • Upgraded Baggage Handling: Reducing wait times for luggage.
  • Enhanced Retail Areas: Showcasing local products.

CEB has also improved ground transportation connections, facilitating easier access to popular tourist spots.

8. Punta Cana Airport (PUJ)

Punta Cana Airport (PUJ) in the Dominican Republic ranks eighth, enhancing its reputation as a premier Caribbean hub. The airport focuses on creating an inviting atmosphere from the moment passengers arrive.

Improvements include:

  • Upgraded Immigration Facilities: Faster processing for tourists.
  • Expanded Duty-Free Shopping: Featuring Caribbean specialties.
  • Enhanced Dining Options: Showcasing local Dominican cuisine.

With improved air conditioning and seating areas, PUJ offers better comfort in the tropical climate.

9. Nadi Airport (NAN)

Fiji’s Nadi Airport (NAN) has achieved ninth place, positioning itself as the primary gateway to the South Pacific. The airport invests in upgrades to meet the needs of international tourists.

Notable enhancements include:

  • Modernized Check-in Facilities: More efficient processing systems.
  • Upgraded Customs Areas: Smoother handling of tourist traffic.
  • Enhanced Retail Stores: Featuring Pacific island products.

NAN has also improved transit facilities for passengers connecting to other Pacific destinations.

10. Mumbai Airport (BOM)

India’s Mumbai Airport (BOM) rounds out the top 10 with strategic enhancements addressing the challenges of one of the world’s busiest aviation markets. The airport focuses on reducing congestion while maintaining high safety standards.

Key improvements include:

  • Expanded Terminal Facilities: Better passenger flow management.
  • Upgraded Retail and Dining Areas: Showcasing Indian culture.
  • Enhanced Ground Transportation Connections: Improving city access.

Mumbai Airport has also invested in technology systems that streamline passenger processing, significantly reducing wait times.

Bottom Line

These ten airports exemplify that with dedicated effort and strategic investment, even the most challenging aviation facilities can undergo remarkable transformations. From Berlin’s impressive revival to Mumbai’s solutions for congestion, each airport has effectively enhanced the passenger experience. Next time you find yourself at one of these airports, you might discover that your layover could become an unexpected highlight of your journey.

Dubai Airshow 2025 Unveils Key Agenda and Supporting Events

Published: Thursday, July 03, 2025
Dubai Airshow 2025 Unveils Key Agenda and Supporting Events
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Dubai is gearing up to host the 19th edition of the Dubai Airshow from November 17 to 21, 2025, at Dubai World Central, with registration now officially open. This landmark event promises to be the most ambitious and future-focused yet, aiming to transform the aviation sector through enhanced engagement, connectivity, and innovation.

The Dubai Airshow has long been recognized as one of the world’s largest and most influential aerospace and defence gatherings. This year, it will bring together over 1,500 exhibitors and more than 148,000 professionals and innovators from 98 countries, offering a vital platform to accelerate cutting-edge technologies and foster cross-sector collaboration.

The event reflects the UAE’s bold vision and commitment to maintaining its rapid aviation sector growth, which currently contributes an impressive US$92 billion to the nation's GDP equivalent to 18.2 percent and is projected to expand further with the Middle East’s commercial aircraft fleet expected to grow at 5.1 percent annually over the next decade.

Major General Dr. Mubarak Saeed bin Ghafan Al Jabri, Executive Director of the Military Committee organizing the Airshow, emphasized the event’s role in showcasing the UAE’s leadership in aviation and defence. He highlighted the Ministry of Defence’s dedication to innovation and talent development, ensuring the UAE remains at the forefront of global military and aerospace progress.

 Notably, this edition will debut a unique runway networking event at SkyDive Dubai, featuring elite global aviation figures in an exclusive setting with drone shows, skydiving performances, renowned DJs, and premium hospitality.

Adding to the Airshow’s allure, 2025 will introduce its first-ever night-time programming on the second day, extending activities until 9 PM. Attendees can explore static aircraft displays, enjoy evening receptions, and witness spectacular drone shows under the stars, enhancing the overall experience.

Sustainability remains a key focus amid the industry’s push toward environmentally friendly solutions. The event will also spotlight innovation hubs such as VISTA, the premier start-up platform for aviation and space technologies, alongside the NextGen Leaders programme and the newly launched Academy, designed to equip emerging talent with essential skills and mentorship.

The Airshow will host the Aerospace Executive Club, facilitating high-level discussions among senior executives on industry trends and strategic partnerships. Moreover, a comprehensive delegation programme co-hosted by the UAE Ministry of Defence, Dubai Civil Aviation Authority, and the Government of Dubai will feature an AI-powered matchmaking system via the official event app, streamlining networking and business opportunities across civil, military, and commercial domains.

Timothy Hawes, Managing Director of Informa Markets, the event organizer, described Dubai Airshow 2025 as the most comprehensive and future-forward edition to date. He underscored its pivotal role in shaping the aviation and defence sectors by fostering innovation, education, and regional growth strategies. The show is also expanding youth engagement initiatives to inspire the next generation of aviation leaders through education and real-world opportunities.

For the public, Skyview the UAE’s only platform of its kind will open its doors, expecting to welcome over 15,000 visitors across five days. This unique access offers live flying displays, interactive experiences, and family-friendly entertainment, making the Airshow an inclusive celebration of aerospace excellence.

As Dubai Airshow 2025 opens registration, it invites global aerospace stakeholders, innovators, and enthusiasts to join a transformative event that not only showcases pioneering technologies but also strengthens the UAE’s position as a global aviation and defence hub.

Explore Qatar

What’s On in Qatar: Top Things to Do This Weekend (June 25–28, 2025)

From cultural exhibitions and food truck nights to indoor snow adventures and beachside strolls, Qatar offers a variety of exciting events and activities to enjoy this weekend.
Published: Thursday, June 26, 2025
What’s On in Qatar: Top Things to Do This Weekend (June 25–28, 2025)
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As summer settles in Qatar, the weekend lineup offers an exciting mix of cultural celebrations, thrilling activities, and family-friendly entertainment that reflect the nation’s vibrant lifestyle. Whether you’re a local or a visitor, this weekend is packed with opportunities to explore Qatar’s rich traditions, dynamic art scene, and natural wonders.

With many events scheduled during cooler evening hours, it’s the perfect time to get out and enjoy what the country has to offer. Here’s a detailed overview of the main events happening from June 25 to 28, 2025, to help you plan a memorable weekend.

Bangladeshi Mango Festival

Souq Waqif’s Eastern Square will host the first Bangladesh Mango Festival from June 25 to July 1, 2025, daily between 4:00 PM and 9:00 PM. Organized by Souq Waqif management and the Embassy of Bangladesh in Qatar, this free event invites visitors to enjoy a variety of mangoes directly imported from Bangladesh, known for their exceptional sweetness and aroma. Guests can sample fresh mangoes, purchase different varieties, and explore mango-based products like juices, jams, and desserts.

The festival also features cultural performances, traditional music, and art that showcase Bangladeshi heritage, creating a lively atmosphere for families and food lovers. Set within the historic Souq Waqif, the event blends Qatari charm with Bangladeshi culture, strengthening ties between the two countries.

The festival is easily accessible by public transport and offers free entry, making it an ideal spot for an evening of tasting, shopping, and cultural enjoyment in Doha.

Summer Bazaar 

The Summer Bazaar continues at Hall 5 of the Doha Exhibition and Convention Centre from June 25 to July 9. Open daily from 10am to 10pm (with Fridays starting at 3pm), this bustling marketplace features a diverse collection of vendors selling everything from artisanal crafts and fashion to toys and gourmet foods.

Designed to cater to all ages, the bazaar includes dedicated play areas for children and a variety of food stalls offering international flavors. It’s an ideal destination for shoppers and families looking to enjoy a lively and colorful market experience.

Scoop by the Sea 

Running until August 13, “Scoop By The Sea” invites families and visitors to enjoy a range of activities at West Bay North Beach. Operating weekdays from 10am to 6pm and weekends from 8am to 6pm, this event features live performances, water sports, creative play zones, inflatable parks, and wellness sessions. It’s a perfect spot for those seeking a fun-filled day by the sea, combining relaxation with adventure in a scenic beachfront setting.

Lusail Karting

For those craving speed and excitement, the Lusail International Circuit’s Public Karting program is open Wednesdays through Saturdays from 6pm to 11pm, starting June 11. The 900-meter track accommodates up to 15 karts simultaneously, with each session lasting 12 minutes. Both solo racers and groups can book sessions, making it a great option for friends, families, or motorsport enthusiasts. The circuit offers a professional and safe environment, and booking in advance is recommended to guarantee your spot.

Whale Shark Watching

Nature enthusiasts have a unique opportunity to witness the majestic whale sharks during their season, which runs until September 19. Tours depart every Thursday, Friday, and Saturday from 6am to 2pm at Al Ruwais Port in northern Qatar. Guests board high-speed catamarans to observe these gentle giants feeding near the water’s surface. This rare encounter offers a fascinating glimpse into marine life, with expert guides providing insights to ensure a safe and educational experience suitable for all ages.

Al Jabala Theatre Show

On June 26 and 27, the Al Jabala Theatre Show will be performed at U Venue. This Arabic-language production combines elements of comedy and horror within a compelling narrative, delivering both entertainment and thoughtful storytelling. The show has generated significant interest among theatre fans, and tickets should be secured in advance to avoid disappointment.

Year End Art Show

Art lovers can explore the “Art and Design Now: Year End Show” at M7 Gallery, running until July 5. Open Saturday through Thursday from 11am to 9pm and Fridays from 3:30pm to 9pm, the exhibition features innovative works by graduating students from VCUarts Qatar. Each piece reflects fresh perspectives and creative experimentation, offering visitors a glimpse into the future of Qatar’s art and design scene. Admission is free.

Food and Feasting Exhibition

This major exhibition at the Museum of Islamic Art, open until November 8, explores the rich culinary traditions of the Islamic world from historical times to today. Presented in collaboration with the Los Angeles County Museum of Art (LACMA), the exhibit features artifacts, stories, and multimedia displays that highlight the cultural, religious, and social significance of food and feasting. Visitors are encouraged to register in advance to experience this immersive journey into Islamic heritage through the lens of cuisine.

Latinoamericano Exhibition

Until July 19, the National Museum of Qatar presents “LatinoAmericano,” the region’s first large-scale exhibition of Latin American art. Featuring over 170 works spanning from 1900 to the present, the exhibition is organized into six thematic sections and draws from the Museum of Latin American Art Buenos Aires (Malba). It offers a rare opportunity to explore Latin America’s rich artistic history and contemporary creativity. Entry is free but requires advance ticket reservation.

Wafa Al-Hamad Retrospective

Mathaf: Arab Museum of Modern Art is hosting a retrospective exhibition honoring Wafa al-Hamad, a trailblazing Qatari artist, educator, and designer. Open until August 9, this exhibition celebrates her 40-year career and her significant contributions to Qatar’s cultural landscape. Visitors can explore a wide range of her works and gain insight into her artistic vision. Admission is free with prior registration.

This weekend in Qatar offers a vibrant mix of experiences—from savoring exotic mangoes and racing on a professional karting track to exploring world-class art and encountering magnificent marine life. Whether you’re seeking cultural enrichment, outdoor adventure, or family fun, the country’s diverse events promise something memorable for everyone.

Emirates Unveils Airbus A350 at 2025 Paris Airshow, Marking a Milestone Return After 15 Years

Published: Thursday, June 19, 2025
Emirates Unveils Airbus A350 at 2025 Paris Airshow, Marking a Milestone Return After 15 Years
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Emirates, the world's largest international airline, has made a remarkable return to the Paris Airshow after more than 15 years, showcasing its latest aircraft, the Airbus A350, at the prestigious event held at Le Bourget, France. The airline is participating in the 55th edition of the International Paris Airshow, which runs until June 19, highlighting its commitment to innovation and advancements in air travel.

Visitors to the airshow can explore Emirates’ upgraded offerings, featuring enhanced Business Class and Premium Economy cabins, as well as a sleek and spacious Economy Class. The A350 represents a significant leap in design and technology, incorporating the airline’s next-generation cabin features that promise an elevated travel experience.

Sir Tim Clark, President of Emirates Airline, expressed enthusiasm about the airline's presence at the airshow, stating, “We’re pleased to be at the Paris Airshow, showcasing the very best of air travel on one of the most important platforms in the aerospace exhibition calendar. Our return to France’s premier aerospace event underscores Emirates’ dedication to supporting the country's aviation sector, not only through our operational activities but also via sustained investments across the aerospace supply chain.”

Emirates operates 21 weekly flights to Paris, including three daily A380 flights, as well as daily A380 services to Nice and a daily A350 flight to Lyon. Notably, Emirates is the first and only international airline to operate an A380 to Nice Côte d'Azur Airport.

For over three decades, Emirates has played a pivotal role in bolstering France's aviation industry and enhancing trade and tourism. The airline's substantial investments in France have led to significant job creation within Airbus, Safran, Thales, and other sectors of the aerospace supply chain. Since its establishment in 1985, Emirates has invested over €114 billion (approximately $130 billion) to acquire 254 Airbus aircraft, including the A300, A310, A330, A340-300, A340-500, A380, and the newly introduced A350.

As a key customer for French aerospace manufacturers, Emirates sources various components from France, including Michelin tyres, Safran aircraft parts, and Thales avionics systems. In 2023, the airline announced contracts with Safran valued at over €1 billion, which includes a significant deal for the latest generation of seats for its Airbus A350 fleet, Boeing 777X-9, and existing Boeing 777-300ER aircraft. Additionally, Emirates has invested over €322 million in Thales’ AVANT Up system for its A350s.

Emirates SkyCargo provides essential cargo capacity for customers in France, operating weekly flights between Dubai World Central (DWC), Paris Charles de Gaulle (CDG), and Lyon Saint-Exupéry airports. The UAE stands as France’s largest export partner in the Middle East, contributing over €189 million ($215 million) annually to the French economy through various operational expenditures. This includes costs for fuel, over-flight charges, in-flight catering, aircraft landing fees, crew layovers, and advertising.

Furthermore, France serves as Emirates’ top global source for wines, with Bordeaux supplying 58% of the red wine served in the airline's First and Business Class cabins. The airline also contributes to local economies by sourcing gourmet food products and luxury goods from French suppliers, enhancing the overall travel experience for passengers.

At the Paris Airshow, the Emirates A350 on display features three cabin classes: 32 lie-flat seats in Business Class, 21 Premium Economy seats, and 259 generously spaced Economy Class seats. Attendees can witness the airline's enhanced 'fly better' experience, which includes spacious interiors with high ceilings and wider aisles, a next-generation Business Class layout with a 1-2-1 seat configuration, advanced in-flight entertainment systems, improved cabin lighting, faster Wi-Fi, and enhanced seat ergonomics.

The A350 is equipped with the latest noise-reducing technologies and fuel-efficient engines, making it one of the most environmentally friendly aircraft in Emirates' fleet. Its design incorporates lighter materials and aerodynamic improvements that contribute to lower carbon emissions, aligning with the airline's commitment to sustainability.

By the end of this year, the Emirates A350 is set to serve 17 destinations, with the airline having welcomed seven A350 aircraft and an additional 58 units expected to join the fleet in the coming years. This expansion reflects Emirates' strategy to enhance its global network and meet the growing demand for air travel, ensuring passengers enjoy unparalleled comfort and service.

Emirates Welcomes 27,000+ to ATM 2025, Secures 40 Industry Partnerships

Published: Saturday, May 03, 2025
Emirates Welcomes 27,000+ to ATM 2025, Secures 40 Industry Partnerships
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Emirates has once again redefined excellence at the Arabian Travel Market (ATM) 2025, marking its most successful presence to date with record visitor numbers and nearly 40 strategic partnerships forged across the global travel ecosystem. Held at the Dubai World Trade Centre from April 28 to May 1, the event brought together over 55,000 industry professionals from 161 countries and featured more than 2,800 exhibitors, making it the largest edition in ATM’s 32-year history.

Record-Breaking Engagement and Showcase of Innovation

Emirates’ stand was the centerpiece of ATM 2025, welcoming a staggering 27,000 visitors over the four-day event. Attendees experienced firsthand the airline’s latest innovations, including the new-generation A350 Business Class and Premium Economy seats, the signature Onboard Lounge and Shower Spa, and a dedicated showcase of sustainability and accessible travel initiatives.

The presence of high-profile guests, including UAE royal dignitaries such as His Highness Sheikh Mohammed bin Rashid Al Maktoum, underscored the airline’s leadership in shaping the future of global travel.

Forging the Future Through Strategic Partnerships

Emirates announced nearly 40 strategic partnerships, spanning tourism boards, ministries from 21 countries, technology partners, cruise lines, airlines, and rail operators. Among the most notable collaborations were the extension of the long-term partnership with MSC Cruises and a new agreement with Hapag-Lloyd, both aimed at reinforcing Dubai’s status as a premier cruise hub and enriching the air-sea travel experience for passengers.

Emirates also reinforced its executive partnership with the Cruise Lines International Association (CLIA), further solidifying its leadership in the luxury cruise segment.

In the aviation sector, Emirates expanded its global reach through new interline and codeshare agreements. The airline explored the framework for an interline agreement with Kuwait Airways and began discussions on reciprocal codesharing with Philippine Airlines.

Emirates also officially activated its codeshare partnership with Condor, granting Condor passengers access to 13 Emirates destinations via Dubai, including popular leisure spots such as Bali, Bangkok, Phuket, and Cape Town. Additionally, a new codeshare agreement with Air Seychelles was established, further broadening Emirates’ network and offering seamless connectivity for travelers across continents.

Elevating the Passenger Experience

Emirates unveiled a fleet of retrofitted aircraft featuring refreshed interiors, with upgraded A380s now serving key routes to Bangkok, Hong Kong, Nice, and Perth, and renovated Boeing 777s deployed on routes to Madrid, Kuala Lumpur, Phuket, Frankfurt, and Dublin. These enhancements are part of Emirates’ ongoing mission to deliver a refined, luxurious travel experience and to position itself at the forefront of the industry’s evolution.

Empowering the Travel Ecosystem

Recognizing the diverse needs of the global travel market, Emirates launched a series of initiatives aimed at empowering different travel segments. The airline hosted its first-ever travel industry workshop series, partnering with seven tourism boards and attracting over 350 trade partners from 15 countries.

These workshops, alongside more than 600 industry meetings and networking sessions, provided a platform for knowledge exchange and fostered deeper collaboration within the travel sector. Emirates also signed a Memorandum of Understanding (MOU) with American Express Middle East, exploring new offerings for small and medium-sized enterprises (SMEs) across the Middle East and North Africa. This partnership is expected to deliver tailored payment solutions and exclusive incentives, further supporting the region’s vibrant SME sector.

A Vision for Tomorrow’s Tourism

The announcements at ATM 2025 reflect Emirates’ ambitious vision for the future of international travel, perfectly aligned with the event’s theme, “Global Travel: Developing Tomorrow’s Tourism Through Enhanced Connectivity.” By leveraging its extensive network, cutting-edge technology, and strategic partnerships, Emirates is not only elevating the passenger experience but also driving the growth of global tourism.

As the airline celebrates its 40th year of operations, its bold innovations and collaborative approach signal a new chapter in the evolution of international travel.

A Platform for Global Dialogue and Collaboration

Emirates’ presence at ATM 2025 was not limited to product launches and partnership signings. The airline played a pivotal role in fostering dialogue and collaboration among global tourism stakeholders. Emirates welcomed delegations from around the world, including a high-profile visit from Jamaica’s Ministry of Tourism, and renewed longstanding relationships with organizations such as the International Congress and Convention Association (ICCA), IDP Education, and Huawei.

These engagements reflect Emirates’ holistic approach to tourism development, encompassing everything from student travel and business events to digital innovation and destination marketing.

As the global travel industry continues to recover and evolve, Emirates’ leadership at ATM 2025 sets a powerful example for how visionary thinking, strategic partnerships, and customer-centric innovation can drive the future of tourism forward

Qatar Airways Unveils Arabic-Speaking Sama at ATM Dubai 2025

Published: Friday, April 25, 2025
Qatar Airways Unveils Arabic-Speaking Sama at ATM Dubai 2025
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Qatar Airways will highlight its latest technological advancement—an Arabic-language version of its AI-driven virtual cabin crew Sama—at the Arabian Travel Market (ATM) Dubai 2025, reaffirming its leadership in aviation innovation. The enhanced digital assistant, developed in collaboration with UneeQ, now offers seamless Arabic interactions, enabling travelers to access real-time flight updates, tailor itineraries, and receive culturally informed travel advice.

Engr. Badr Mohammed Al-Meer, Qatar Airways Group CEO, underscored the initiative’s significance: “Our participation at ATM Dubai reflects our dedication to shaping the future of travel through collaboration and cutting-edge technology. Sama’s Arabic capabilities embody our commitment to inclusivity and elevating the passenger experience.”

Attendees at the Dubai World Trade Centre (April 28–May 1, Stand ME 1420) will witness Sama’s emotionally intelligent AI, which analyzes user sentiment to recommend personalized travel options, alongside the airline’s QVerse VR platform, Next Gen QSuite cabins, and Multi-Sensory Experience, which previews destinations through immersive visuals, scents, and sounds.

Sama’s integration across Qatar Airways’ app, website, and social media channels (@SamaOnTheMove) further enhances its role as a 24/7 digital concierge, offering tips and engaging content to global travelers.

The airline’s broader digital overhaul, including Starlink Wi-Fi deployment and AI-driven services like duty-free shopping and meal customization, positions Sama as a cornerstone of its strategy to merge technology with human-centric hospitality. Al-Meer emphasized the initiative’s alignment with Qatar Airways’ vision to set global standards for passenger-centric innovation, ensuring a seamless blend of cultural relevance and technological sophistication in modern air travel.