Friday, 04 April 2025

Saudia Recognized for Exceptional Service with Cabin Crew of the Year Award

Published: Thursday, February 13, 2025
Saudia Recognized for Exceptional Service with Cabin Crew of the Year Award

Saudia, the national airline of Saudi Arabia, has been awarded the prestigious title of Cabin Crew of the Year at the 18th Aviation Business Middle East Awards 2024, held in Dubai. This accolade underscores the airline's commitment to providing exceptional service and enhancing the guest experience.

The Cabin Crew of the Year award recognizes the professionalism and dedication of Saudia's cabin crew, who consistently deliver service that sets new standards in global hospitality. The team, which includes talented Saudi personnel and a diverse international community, exemplifies the warmth and generosity of Saudi hospitality, ensuring a seamless travel experience for all guests.

Rossen Dimitrov, Chief Guest Experience Officer at Saudia, expressed pride in this recognition, stating, "This recognition for our cabin crew is a testament to the passion, professionalism, and commitment of our team. At Saudia, enhancing the guest experience is our mission" .

He emphasized the airline's dedication to representing the Kingdom on a global stage and its ongoing efforts to elevate travel experiences.

In addition to this award, Saudia has recently been honored with the Editorial Award for Best Airline Cabin Crew at the Business Traveler U.S. Awards 2024 and has achieved the top ranking globally for on-time performance, as reported by Cirium. The airline is also making significant investments to enhance guest experiences, including the introduction of advanced technologies and a modernization program that will see 130 new aircraft added to its fleet in the coming years.

The Aviation Business Middle East Awards celebrate excellence in the aviation industry across various categories, recognizing outstanding contributions from airlines, airports, and service providers in the region.

GACA Releases February Performance Report Saudi Airports Show Strong Compliance Rates

Published: Thursday, April 03, 2025
GACA Releases February Performance Report Saudi Airports Show Strong Compliance Rates

The General Authority of Civil Aviation (GACA) has published its February 2025 performance report, providing a detailed evaluation of Saudi Arabia's domestic and international airports. The report categorizes airports into five groups based on passenger traffic and assesses their compliance with 11 key performance indicators, including passenger wait times, baggage claim efficiency, passport control, customs clearance, and accessibility for individuals with disabilities. This initiative aligns with GACA's strategic goals to enhance service quality and improve the overall passenger experience.

In the category of international airports handling more than 15 million passengers annually, Riyadh's King Khalid International Airport ranked first with an 82% compliance rate, outperforming Jeddah's King Abdulaziz International Airport, which achieved the same rate but fell short in specific evaluation criteria.

For airports managing 5 to 15 million passengers annually, Dammam's King Fahd International Airport led with a 91% compliance rate, followed by Prince Mohammed bin Abdulaziz International Airport in Madinah at 82%. Among airports serving 2 to 5 million passengers annually, Jizan's King Abdullah bin Abdulaziz International Airport secured the top spot with a perfect 100% compliance rate, narrowly surpassing Abha International Airport, which also achieved 100% but ranked lower on additional metrics.

In the category of international airports handling fewer than 2 million passengers annually, Arar International Airport excelled with a 100% compliance rate, particularly for reduced wait times during arrivals and departures.

For domestic airports, Al-Qurrayat Airport emerged as the leader with a flawless compliance score of 100%, excelling in minimizing passenger wait times. The report also highlighted that most Saudi airports achieved a 100% resolution rate for passenger complaints filed in February. Among airlines, Flynas recorded the fewest complaints—10 per 100,000 passengers—while maintaining a perfect resolution rate.

GACA's comprehensive evaluation underscores its commitment to adopting global best practices and fostering continuous improvement in aviation services across the Kingdom.

Air Canada Named Montreal's Top Employer for 12th Year

Published: Friday, March 28, 2025
Air Canada Named Montreal's Top Employer for 12th Year

Air Canada has been recognized as one of Montreal's top employers for the 12th consecutive year, a testament to its commitment to fostering a positive and inclusive work environment. This prestigious recognition is part of the Montréal's Top Employers Awards, which highlights the airline's dedication to its employees and its continuous efforts to create a welcoming workplace.

With over 10,000 employees based at its Montreal headquarters, Air Canada plays a significant role in Montreal's economic landscape. The airline operates more than 1,100 weekly flights from its Montreal-Trudeau global hub, connecting Montreal to over 110 destinations across Canada and internationally.

This not only underscores the airline's economic contribution but also its role as Canada's largest private sector company offering bilingual services, promoting bilingualism nationwide.

Air Canada's recognition is attributed to its comprehensive human resource practices, including employee health and well-being programs and comprehensive training initiatives. The airline invests heavily in these programs, ensuring they support a multi-generational workforce and help employees grow professionally and personally.

Additionally, Air Canada has been named one of Canada's Best Diversity Employers for 2025, marking the seventh time in ten years it has received this honor.

This reflects its commitment to creating an inclusive workplace that supports diverse communities. Furthermore, for the second consecutive year, Air Canada has been recognized as one of Canada's Top Employers for Young People, demonstrating its focus on providing opportunities for young professionals to develop and grow within the company.

The airline offers a range of benefits to its employees, including health and insurance benefits, retirement and financial benefits, travel benefits, and paid holidays and sick leave. Employees enjoy discounts on tickets and other travel perks, though specific details vary based on position and tenure.

These comprehensive benefits contribute to a balanced work-life environment, making Air Canada an attractive employer for those seeking a fulfilling career. Overall, Air Canada's commitment to its employees and its role in Montreal's economy make it a leader in the aviation industry, both locally and nationally.

Etihad Airways Empowers Sri Lankan Communities

Published: Friday, March 28, 2025
Etihad Airways Empowers Sri Lankan Communities

Etihad Airways has recently expanded its Corporate Social Responsibility (CSR) initiatives in Sri Lanka, demonstrating its commitment to creating positive change beyond its core aviation business. These efforts, launched in March 2025, focus on three key pillars: humanitarian aid, education, and community empowerment.

In Colombo, Etihad made significant contributions to St. Joseph's Orphanage, a refuge for abandoned children. The airline unveiled new facilities including new dormitories, a kitchen, and a canteen, which are set to enhance the living conditions for 500 children residing at the orphanage.

Additionally, Etihad provided essential items such as school supplies, blankets, clothing, and amenity bags, ensuring that the children have access to necessary resources for their health, education, and overall well-being.

In Kandy, Etihad supported Hendeniya School, a facility for orphaned children, by renovating classrooms and establishing a dedicated IT section to promote digital literacy. These upgrades are expected to significantly impact both students and educators, enhancing the learning environment and providing more educational opportunities for future generations.

Future plans include constructing a library and nursery to further enhance educational opportunities. Furthermore, Etihad assisted Hendeniya Mosque in Kandy with vital infrastructure improvements, including an expanded prayer area accommodating over 500 worshippers, a new women's section, and a state-of-the-art Arabic studies learning center. These additions allow the mosque to better serve its growing community.

Etihad's initiatives in Sri Lanka involved employees from various departments, including airport services, network operations, e-commerce, financial reporting, operations, guest experience, and procurement. This cross-departmental collaboration exemplifies Etihad's core value of unity for a common cause.

These efforts are part of Etihad's broader global commitment to social responsibility. In 2024, the airline's community and volunteer programs reached over 290,000 beneficiaries worldwide. The initiatives align with the UAE's declaration of 2025 as the Year of Community, extending Etihad's positive impact beyond the UAE to communities across its global network.

Dr. Nadia Bastaki, Chief People & Corporate Affairs Officer at Etihad Airways, emphasized the airline's commitment to unity and community, stating that these efforts reflect Etihad's ongoing dedication to bringing people together for a shared purpose and fostering collaboration to create lasting impact wherever they operate.

Explore UAE

Top Luxury Hotels in Abu Dhabi

Discover Abu Dhabi's Finest Luxury Hotels
Published: Friday, March 07, 2025
Top Luxury Hotels in Abu Dhabi

In the heart of the United Arab Emirates lies Abu Dhabi, a city that has redefined the very essence of luxury. Here, amidst the shimmering heat of the desert and the cool breeze of the Arabian Gulf, travelers find themselves immersed in a world where opulence is not just a concept, but a way of life.From palatial retreats that rival the grandeur of ancient kingdoms to ultra-modern skyscrapers that touch the clouds, Abu Dhabi's luxury hotels offer experiences that transcend the ordinary, creating memories that linger long after the journey ends.

Emirates Palace: The Epitome of Opulence

The Emirates Palace stands as the crown jewel of Abu Dhabi's luxury landscape. This architectural marvel, with its 114 domes and over 1,000 chandeliers, is a testament to Arabian grandeur. Spread across 100 hectares, the hotel boasts a private beach stretching over a kilometer and a marina that welcomes the world's most luxurious yachts.Step inside, and you're greeted by an interior adorned with gold leaf, mother-of-pearl, and crystals. The Palace Suite, a lavish 680-square-meter sanctuary, comes with a 24-hour butler service, ensuring every whim is catered to. 

For the ultimate indulgence, guests can savor the signature Palace Cappuccino, sprinkled with 24-karat gold flakes, or bite into the unique camel-meat burger, also gilded in gold. With over ten dining options, including the seaside BBQ Al Qasr, culinary experiences here are nothing short of extraordinary.

  • Location:  West Corniche Road in Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 690 9000
  • Check-in/Check-out Time: 3:00 PM - 11:00 AM.
  • Nearby Attractions: Marina Mall, Grand Mosque, Louvre Abu Dhabi, Yas Waterworld, Formula 1, Yas Marina circuit.

Zaya Nurai Island: Boho-Chic Luxury

Just a 12-minute boat ride from Saadiyat Island lies Zaya Nurai Island, a boutique private island resort that redefines tropical luxury. This 32-villa haven offers spacious accommodations, each with its own private pool and terrace overlooking the crystal-clear waters of the Arabian Gulf.The resort's design blends contemporary chic with bohemian flair, creating an atmosphere of relaxed opulence. Guests can indulge in water sports, unwind at the lavish spa, or dine at one of the five unique restaurants, including Frangipani.

Which offers farm-to-table dining with ingredients sourced from the island's own organic garden. As night falls, the Ginger Mermaid beach bar becomes the perfect spot for stargazing while sipping on artisanal cocktails.

  • Location:  Coast of Abu Dhabi,United Arab Emirates.
  • Phone: +971-2-506-6222
  • Check-in/Check-out Time: 3:00 PM -  12:00 PM.
  • Nearby Attractions: Saadiyat Beach,Louvre Abu Dhabi,Yas Mall,Yas Links Golf Course.


Qasr Al Sarab Desert Resort by Anantara: Desert Luxury

Venturing into the mesmerizing Rub al Khali desert, the Qasr Al Sarab Desert Resort by Anantara emerges like a mirage amidst endless dunes. This desert fortress offers 206 rooms, suites, and villas, each providing stunning views of the world's largest uninterrupted sand desert.The resort's Royal Pavilion Villas, accessible by helicopter or a regal camel procession, epitomize desert opulence. These exclusive villas feature private plunge pools, personal butler service, and outdoor terraces perfect for intimate starlit dinners.

Adventure seekers can embark on desert safaris, try their hand at falconry, or experience the thrill of dune bashing. For a truly unique experience, the "Dining by Design" concept allows guests to enjoy a personalized meal in the heart of the desert, surrounded by flickering lanterns and rolling sands.

  • Location: Bateen Liwa Mahdar Sahab Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 886 2088
  • Check-in/Check-out Time: 3:00 PM -  12:00 PM.
  • Nearby Attractions: Liwa Oasis,Moreeb Dune,Liwa Forts,Tal Moreeb.

Jebel Hafit Desert Park: Glamping in Style

At the base of the craggy Jebel Hafit mountain, recognized as a UNESCO World Heritage site, lies a glamping experience that marries luxury with nature. The park offers three distinct accommodation options, with the crown jewel being the fully-equipped bubble tents.These transparent domes provide an unobstructed view of the starry night sky, while offering all the amenities of a five-star suite. Each bubble features a plush king-size bed, air conditioning, and a private bathroom.

Outside, guests can enjoy their own terrace with a fire pit and outdoor shower. By day, visitors can explore 5,000-year-old tombs, go mountain biking, or take guided hikes through the rugged landscape.

  • Location: West Corniche, Abu Dhabi, United Arab Emirates.
  • Phone: +971 3 711 8362
  • Check-in/Check-out Time: 3:00 PM -  12:00 PM.
  • Nearby Attractions: Etihad Towers, Observation Deck At 300, Avenue at Etihad Towers, Qasr Al Watan, Marina Mall.

Conrad Abu Dhabi Etihad Towers: The Pinnacle of Luxury

Part of the iconic five-tower complex featured in the Hollywood blockbuster "Furious 7," the Conrad Abu Dhabi Etihad Towers redefines urban luxury. Its 382 rooms and suites offer breathtaking views of the Arabian Gulf or the city skyline through floor-to-ceiling windows.The hotel's crowning glory is the Observation Deck at 300, Abu Dhabi's highest vantage point on the 74th floor. Here, guests can indulge in the city's most elevated high tea experience while enjoying panoramic views.

Culinary enthusiasts will delight in the 12 award-winning restaurants and bars, including the innovative VaKaVa, which offers a Pan-Latin dining experience curated by Michelin-starred chef Richard Sandoval.

  • Location:  West Corniche, Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 811 5555
  • Check-in/Check-out Time: 3:00 PM -  12:00 PM.
  • Nearby Attractions: Etihad Towers, Observation Deck At 300, Avenue at Etihad Towers, Qasr Al Hosn, Marina Mall.

The St. Regis Saadiyat Island Resort: Luxury Beach Escape

Nestled on the pristine shores of Saadiyat Island, The St. Regis offers a harmonious blend of Mediterranean-inspired luxury and environmental consciousness. The resort's 376 rooms and suites feature elegant décor, with many offering panoramic sea views and private terraces.Golf enthusiasts can tee off at the adjacent Saadiyat Beach Golf Club, an 18-hole masterpiece designed by golfing legend Gary Player. The resort's commitment to conservation is evident in its protection of the local hawksbill turtle nesting sites and the opportunity for guests to spot dolphins frolicking in the Gulf waters.

The Iridium Spa, spanning 3,500 square meters, offers customized treatments using precious gemstones and metals, providing a truly opulent wellness experience.

  • Location: Al Saadiyat Island, Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 498 8888
  • Check-in/Check-out Time: 3:00 PM -  12:00 PM.
  • Nearby Attractions: Saadiyat Beach Golf Club, Louvre Abu Dhabi, Manarat Al Saadiyat, and Mamsha Al Saadiyat.

Four Seasons Hotel: Where Leisure and Luxury Intertwine

For those seeking a different kind of luxury experience, the Four Seasons Hotel Abu Dhabi at Al Maryah Island is a haven of tranquility and sophistication. This sleek, modern hotel boasts 200 spacious rooms and suites with stunning water views, plush beds, and sleek bathrooms.Guests can rejuvenate at the Dahlia Spa, indulge in a shopping spree at The Galleria, or enjoy a drink by the infinity pool before dining at one of the hotel's top restaurants.

Whether you're looking for relaxation, entertainment, or simply a luxurious retreat from the bustling city, the Four Seasons Hotel Abu Dhabi offers it all. Its prime location near Abu Dhabi Mall and its array of amenities make it an ideal choice for both leisure and business travelers.

  • Location:  Al Suwwah, Al Maryah Island, Abu Dhabi, United Arab Emirates.
  • Phone: +971 2-333-2222
  • Check-in/Check-out Time: 3:00 PM - 11:30 AM.
  • Nearby Attractions: Abu Dhabi Mall, Abu Dhabi Corniche.

Hilton Abu Dhabi Yas Island: Action-Packed Luxury

Located on the vibrant Yas Bay Waterfront, Hilton Abu Dhabi Yas Island offers a unique blend of luxury and entertainment. With 545 beautifully designed rooms and suites, a large outdoor pool, and exceptional dining options.This resort is perfect for those seeking action-packed adventures. Guests can enjoy complimentary access to a private beach club and explore some of the world's best theme parks right on their doorstep.

Whether you're a thrill-seeker or just looking for a luxurious getaway, Hilton Abu Dhabi Yas Island has something for everyone. Its proximity to Yas Marina Circuit and other attractions makes it an ideal base for exploring Abu Dhabi's exciting entertainment scene.

  • Location:  Yas Bay Waterfront, Yas South, Yas Island, Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 208 6888
  • Check-in/Check-out Time: 3:00 PM - 11:00 AM.
  • Nearby Attractions: Yas Theme Parks, Etihad Arena, Pier71.

Al Wathba Desert Resort: A Unique Wellness Journey

Escape the hustle and bustle of city life and find serenity at Al Wathba, a Luxury Collection Hotel Abu Dhabi. Nestled in the stunning desert landscape, this boutique resort offers 103 rooms and villas adorned with traditional artwork and local accents.Guests can pamper themselves at the world-class Talise Spa or indulge in a range of dining options surrounded by breathtaking desert views.

Al Wathba Desert Resort is the perfect destination for those seeking a tranquil wellness getaway. Its serene atmosphere, combined with luxurious amenities and stunning natural beauty, makes it an unforgettable retreat from the stresses of modern life.

  • Location: Al Wathba South, Abu Dhabi, United Arab Emirates.
  • Phone: +971 2 204 4444
  • Check-in/Check-out Time: 3:00 PM - 12:00 PM.
  • Nearby Attractions: Al Sadeem Astronomy Observatory.

In Abu Dhabi, luxury is not just about lavish accommodations and gold-flecked cuisine; it's an all-encompassing experience that engages all the senses. From the moment guests arrive, whether by private jet, helicopter, or chauffeur-driven limousine, they are enveloped in a world where every desire is anticipated and fulfilled with gracious Arabian hospitality.These hotels are not mere places to stay; they are gateways to experiences that define the very essence of indulgence, ensuring that every visit to Abu Dhabi is nothing short of extraordinary.

Turkish Airlines Achieves Historic Feat: Earns Guinness World Record for Serving the Most Countries

Published: Thursday, February 27, 2025
Turkish Airlines Achieves Historic Feat: Earns Guinness World Record for Serving the Most Countries

Turkish Airlines has officially been recognized by Guinness World Records for flying to the most countries, solidifying its position as a global aviation leader. The airline achieved this distinction by operating flights to 120 countries over the past year, as verified by Guinness World Records.

This milestone was celebrated with the presentation of a record certificate at Santiago Arturo Merino Benítez International Airport following Turkish Airlines' inaugural flight to Chile. While the official record counts 120 active routes, Turkish Airlines claims to serve 131 countries when including temporarily suspended routes and new additions like the Chilean route.

Turkish Airlines has held the title of flying to the most countries since 2012, but this marks the first time it has been formally recognized by Guinness World Records. The airline's extensive network spans across all six continents, with a fleet of over 490 aircraft operating to 352 destinations.

CEO Bilal Ekşi expressed pride in the achievement, highlighting the airline's mission to connect people and cultures worldwide. Turkish Airlines' closest competitors, such as Qatar Airways and Air France, operate in significantly fewer countries, with 84 and 83 countries respectively. This achievement underscores Turkish Airlines' commitment to global connectivity and its role as a leading player in international aviation.