Friday, 04 April 2025

Emirates to Provide In-Flight Telemedicine Services

Published: Friday, March 14, 2025
Emirates to Provide In-Flight Telemedicine Services

In a groundbreaking partnership, Emirates airline and medical technology firm Parsys have joined forces to revolutionize the passenger experience at new heights.

The two companies have collaborated to develop an industry-first telemedicine station that will be installed on select Emirates flights, providing travelers with access to professional medical care during their journey.

The cutting-edge system, dubbed the "Altitude Clinic," allows passengers to consult with licensed healthcare providers in real-time, regardless of their location in the sky. Equipped with state-of-the-art diagnostic tools and video conferencing capabilities, the Altitude Clinic enables onboard medics to conduct comprehensive examinations, provide treatment recommendations.

And even facilitate connections to ground-based specialists if needed. This innovative approach aims to deliver peace of mind and enhanced medical support to Emirates' global customer base.

"Our number one priority is the safety and wellbeing of our passengers," said Sir Tim Clark, President of Emirates. "By integrating this pioneering telemedicine solution, we are setting a new standard for in-flight healthcare, ensuring our customers have access to professional medical attention whenever they need it most, even at 30,000 feet."

The Altitude Clinic is set to debut on select Emirates routes in the coming months, with plans for a fleet-wide rollout in the near future.

Emirates Group Relocates to World's Largest Solar-Powered Data Centre

Published: Sunday, March 30, 2025
Emirates Group Relocates to World's Largest Solar-Powered Data Centre

In a groundbreaking move to enhance its technological infrastructure and sustainability efforts, the Emirates Group has partnered with Moro Hub, a subsidiary of Digital DEWA, to relocate its data center operations to the world’s largest solar-powered data facility at the Mohammad Bin Rashid Al Maktoum Solar Park.

This facility, certified by Guinness World Records™, operates entirely on clean energy generated by the solar park, which has a capacity of 3,000 megawatts annually. The relocation is expected to begin in mid-2026, with Moro Hub providing comprehensive services such as rack space, power, cooling, equipment supply, and other essential co-location services.

This strategic move is part of Emirates' broader strategy to reduce its carbon footprint and enhance operational efficiency.

This collaboration aligns with Dubai’s Clean Energy Strategy 2050 and Net Zero Carbon Emissions Strategy 2050, reinforcing the city’s position as a global leader in sustainable innovation. HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, highlighted that this partnership demonstrates Dubai's commitment to digital transformation and sustainable aviation while driving economic growth through innovation.

Michael Doersam, Emirates Group’s Chief Financial & Group Services Officer, emphasized that the transition to Moro Hub will bolster operational resilience and scalability while significantly reducing the Group’s environmental footprint. The partnership will also enable Emirates to leverage advanced data analytics and AI technologies, enhancing its customer experience and operational efficiency.

The Emirates Group views this move as pivotal for its next phase of growth and expansion. It underscores its dedication to adopting green technologies and advancing its sustainability agenda. Moro Hub’s state-of-the-art facility spans over 16,031 square meters and represents a significant step toward integrating clean energy solutions into large-scale digital operations.

This partnership not only strengthens Dubai’s reputation as a hub for technological excellence but also positions the Emirates Group as a leader in environmentally conscious business practices. Furthermore, the use of solar power will help Emirates reduce its reliance on traditional energy sources, contributing to a more sustainable aviation industry.

The collaboration is also expected to foster innovation in data management and cloud services, supporting Emirates' ongoing digital transformation efforts.

Turkish Technic and IndiGo Enhance Partnership for A320neo Fleet Maintenance

Published: Friday, March 28, 2025
Turkish Technic and IndiGo Enhance Partnership for A320neo Fleet Maintenance

Turkish Technic and IndiGo have significantly expanded their partnership through a major agreement signed at MRO Middle East 2025, further solidifying their collaboration in the aviation maintenance sector. This agreement focuses on redelivery checks for more than 10 Airbus A320neo aircraft from IndiGo's fleet, showcasing the Indian carrier's trust in Turkish Technic's expertise.

The redelivery checks will be conducted at Turkish Technic's state-of-the-art facilities located at Istanbul Ataturk and Sabiha Gokcen airports. These advanced maintenance centers are equipped with cutting-edge technology and staffed by highly skilled engineers, ensuring a comprehensive and efficient inspection process for IndiGo's aircraft.

The redelivery process typically involves several key steps, including assembling definitive aircraft records, creating a "redelivery book/binder" with up-to-date status sheets, verifying compliance files for Airworthiness Directives, modifications, repairs, and components, sharing draft maintenance check packs and work scopes with stakeholders, conducting final acceptance/test flights and engine high-powered assurance runs, and completing and auditing the final technical aircraft return data package.

This meticulous approach ensures that all aircraft meet the highest standards of safety and performance before being returned to service.

Beyond the redelivery checks, Turkish Technic and IndiGo are in advanced discussions regarding an additional agreement for the Landing Gear Overhaul operations of IndiGo's Airbus A320neo fleet. This potential expansion of their partnership would further enhance IndiGo's maintenance strategy by leveraging Turkish Technic's expertise in high-quality component repairs and overhauls. 

Such collaborations not only strengthen the operational efficiency of IndiGo but also underscore Turkish Technic's growing presence in the Indian aviation sector, as demonstrated by similar agreements with other major Indian carriers.

This strengthened partnership is expected to significantly improve IndiGo's operational efficiency and maintain the highest standards of aircraft performance and regulatory compliance. It also reflects Turkish Technic's growing influence in the global MRO market, with substantial growth in external sales and an expanding workforce to support its increasing customer base.

Turkish Technic experienced a 27% increase in external sales in the first half of 2024 and over 25% growth in 2023, leading to a workforce expansion of more than 10% to 10,500 staff in 2023. This collaboration between Turkish Technic and IndiGo not only strengthens their existing relationship but also contributes to the overall advancement of the Indian aviation industry by ensuring world-class maintenance standards for one of its largest carriers.

Free and Unlimited WiFi Access at iGA Istanbul Airport

Published: Monday, March 17, 2025
Free and Unlimited WiFi Access at iGA Istanbul Airport

iGA Istanbul Airport has introduced the iGA WiFi and Turkish Airlines (TK) WiFi networks, enhancing internet services for travelers. Now, all passengers traveling from iGA Istanbul Airport can enjoy free and unlimited internet access through two distinct methods. This advanced system not only caters to Turkish Airlines passengers but also ensures easy connectivity for all other travelers.

Collaborative Free WiFi Service

In collaboration with Turkish Airlines, iGA aims to provide a seamless and user-friendly internet experience. As part of this partnership, passengers flying with Turkish Airlines can connect to the TK WiFi network before and during their flights.

TK WiFi Access for Turkish Airlines Travelers

Turkish Airlines passengers can enjoy unlimited internet access at iGA Istanbul Airport by connecting to the TK WiFi network using one of two methods:

  1. SMS Login: After selecting the TK WiFi network, passengers can opt for “Login via SMS.” They simply enter their phone number and receive a password via SMS to gain internet access through the portal.

  2. Ticket Number Login: Passengers who have completed check-in can activate their internet access by entering their ticket number, seat number, and surname on the portal opened after selecting the TK WiFi network.

iGA WiFi Access for All Guests

Guests not flying with Turkish Airlines can also enjoy free internet by connecting to the iGA WiFi network through the following options:

  1. Mobile Phone Login: After selecting the iGA WiFi network, guests can choose the “login via mobile phone” option. By entering their phone number, they will receive an access password via SMS, which they can then use to connect.

  2. Access Code Login: Passengers who wish to use the iGA WiFi network can scan their passports or IDs at kiosks located throughout the terminal. After scanning, they will receive an access code to enter on the portal and connect to the iGA WiFi network.

iGA Istanbul Airport is committed to enhancing travel experiences by providing free internet access. With tailored options for Turkish Airlines passengers and convenient methods for all guests, accessing the internet at iGA Istanbul Airport has never been easier.

Singapore Airlines to Use Aether Fuels' Sustainable Aviation Fue

Published: Thursday, March 06, 2025
Singapore Airlines to Use Aether Fuels' Sustainable Aviation Fue

Singapore Airlines Group has taken a significant step towards enhancing its sustainability efforts by signing a Memorandum of Understanding (MoU) with Aether Fuels, a climate technology firm focused on sustainable aviation fuel (SAF).

This agreement, announced on February 7, 2025, outlines the SIA Group's intention to procure neat SAF from Aether for an initial period of five years, with an option to extend for an additional five years once Aether's production plants in the United States and Southeast Asia become operational.

The SAF produced by Aether will be derived from waste carbon feedstock using its proprietary Aether Aurora™ technology, which is designed to lower production costs, increase efficiency, and yield higher amounts of SAF compared to traditional methods. This innovative approach aligns with Singapore Airlines' long-term decarbonization goal of achieving net-zero carbon emissions by 2050.

Lee Wen Fen, Chief Sustainability Officer of Singapore Airlines, emphasized that this partnership is a crucial step in accelerating the adoption of SAF in their flight operations, thereby laying the groundwork for more sustainable air travel.

Aether Fuels, which was established in 2022 and incubated by Xora, a deep tech venture firm backed by Temasek, is set to develop commercial-scale production projects that will produce Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)-certified SAF.

These projects are expected to achieve a minimum greenhouse gas reduction of 75%, significantly contributing to the aviation industry's sustainability initiatives. Conor Madigan, CEO of Aether Fuels, expressed pride in collaborating with Singapore Airlines, noting that the partnership will enhance their understanding of customer priorities and the SAF market, particularly in Southeast Asia.

This collaboration not only reflects Singapore Airlines' commitment to sustainability but also highlights the supportive environment in Singapore for deep tech innovation, which empowers companies like Aether to tackle global challenges through transformative solutions.

The neat SAF produced will be blended with conventional jet fuel before being supplied to selected airports served by Singapore Airlines and its low-cost subsidiary, Scoot, marking a pivotal move towards greener aviation practices.

Japan Airlines Unveils Redesigned 'Vacations' Website for Effortless Travel Planning and Exciting New Packages

Published: Thursday, February 27, 2025
Japan Airlines Unveils Redesigned 'Vacations' Website for Effortless Travel Planning and Exciting New Packages

Japan Airlines (JAL) and its subsidiary JALPAK have launched an enhanced version of the "Japan Airlines Vacations" website to simplify the vacation planning process for international travelers. 

This upgraded platform allows users to conveniently book round-trip international flights, domestic air tickets, hotel accommodations, and various activities in one package. The new website features a quick view option for detailed information on accommodations and activities and improved search filters that enable users to find ski packages and other entertainment options easily.

The platform particularly benefits ski enthusiasts, offering packages for 12 popular ski destinations, including Niseko and Furano. An interactive map allows travelers to select their preferred ski area. In contrast, a special offer for free checked baggage for ski equipment enhances convenience for those looking to enjoy winter sports in Japan. 

This initiative reflects JAL's commitment to meeting the rising demand for inbound travel and providing a seamless booking experience for foreign visitors. Mitsuko Tottori, President of Japan Airlines, expressed excitement about the new user-friendly website, emphasizing its role in connecting overseas travelers with Japan's diverse offerings.

The enhanced platform is available in multiple languages, catering to travelers from various markets, including the USA, Canada, the UK, and several Southeast Asian countries.