Friday, 04 April 2025

GACA Releases February Performance Report Saudi Airports Show Strong Compliance Rates

Published: Thursday, April 03, 2025
GACA Releases February Performance Report Saudi Airports Show Strong Compliance Rates
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The General Authority of Civil Aviation (GACA) has published its February 2025 performance report, providing a detailed evaluation of Saudi Arabia's domestic and international airports. The report categorizes airports into five groups based on passenger traffic and assesses their compliance with 11 key performance indicators, including passenger wait times, baggage claim efficiency, passport control, customs clearance, and accessibility for individuals with disabilities. This initiative aligns with GACA's strategic goals to enhance service quality and improve the overall passenger experience.

In the category of international airports handling more than 15 million passengers annually, Riyadh's King Khalid International Airport ranked first with an 82% compliance rate, outperforming Jeddah's King Abdulaziz International Airport, which achieved the same rate but fell short in specific evaluation criteria.

For airports managing 5 to 15 million passengers annually, Dammam's King Fahd International Airport led with a 91% compliance rate, followed by Prince Mohammed bin Abdulaziz International Airport in Madinah at 82%. Among airports serving 2 to 5 million passengers annually, Jizan's King Abdullah bin Abdulaziz International Airport secured the top spot with a perfect 100% compliance rate, narrowly surpassing Abha International Airport, which also achieved 100% but ranked lower on additional metrics.

In the category of international airports handling fewer than 2 million passengers annually, Arar International Airport excelled with a 100% compliance rate, particularly for reduced wait times during arrivals and departures.

For domestic airports, Al-Qurrayat Airport emerged as the leader with a flawless compliance score of 100%, excelling in minimizing passenger wait times. The report also highlighted that most Saudi airports achieved a 100% resolution rate for passenger complaints filed in February. Among airlines, Flynas recorded the fewest complaints—10 per 100,000 passengers—while maintaining a perfect resolution rate.

GACA's comprehensive evaluation underscores its commitment to adopting global best practices and fostering continuous improvement in aviation services across the Kingdom.

Thai Airways Updates Economy Class Baggage Policy

Published: Thursday, March 27, 2025
Thai Airways Updates Economy Class Baggage Policy
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Thai Airways has recently unveiled a revised baggage policy for Economy Class passengers, marking a strategic shift in how the airline manages luggage allowances. Effective April 1, 2025, the new policy will see a reduction in the checked baggage allowance for certain Economy Class tickets.

Specifically, passengers holding tickets in fare classes K, S, V, W, and L, which fall under the Saver and Standard fare families, will now be entitled to a maximum of 23 kilograms of checked baggage. This change reflects a decrease from the previous allowance of 25 kilograms, aligning with industry trends to optimize baggage handling and reduce operational costs.

However, passengers who have booked tickets in other Economy Class fare classes, such as T, Q, H, M, B, Y, N, and X, will continue to enjoy a more generous allowance of 30 kilograms. This tiered approach allows Thai Airways to cater to different types of travelers, offering flexibility based on the fare category.

The airline maintains a weight-based baggage allowance system, which means passengers can bring multiple pieces of luggage as long as the total weight does not exceed the specified limit. This policy applies to both domestic and international flights, ensuring consistency across all routes.

The adjustment does not affect the number of pieces allowed; rather, it focuses on the maximum weight per piece for the affected fare classes. Passengers who require additional baggage capacity can purchase extra allowance, providing them with the flexibility to accommodate more luggage if needed.

This move is part of Thai Airways' broader strategy to enhance passenger experience while adapting to evolving travel demands and operational efficiencies. By refining its baggage policy, the airline aims to streamline its services, improve customer satisfaction, and maintain its competitive edge in the global aviation market.

Emirates Donates 187 Special Backpacks to Support Education in Dhaka

Published: Wednesday, March 26, 2025
Emirates Donates 187 Special Backpacks to Support Education in Dhaka
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Emirates has taken a significant step in supporting early education by donating 187 special edition 'Aircrafted KIDS by Emirates' backpacks to three non-profit organizations in Dhaka, Bangladesh on March 25, 2025. This initiative is part of Emirates' broader commitment to fostering educational development among underprivileged children and aligns with the United Nations Sustainable Development Goal No. 4, which aims to ensure quality education for all.

The beneficiary organizations carefully selected for this donation are Kanan, a center for abandoned children and destitute women in Dhaka; Thikana (Shelter Home) in Jashore; and Ahsania Mission Shishu Nagari in Panchagarh. These institutions were chosen for their dedication to creating nurturing and inspirational spaces for disadvantaged youths to continue their education in safe environments18.

The backpacks, which are part of the 'Aircrafted by Emirates' collection, are uniquely crafted from upcycled materials from Emirates' iconic A380 and B777 aircraft that have undergone refurbishments. This innovative approach not only promotes sustainability but also gives children a tangible connection to the airline's history17.

Each backpack is filled with essential school supplies, including stationery and learning materials, to support the students' educational journey18.

Mansoor Alsuwaidi, Airport Services Manager for Emirates in Bangladesh, emphasized the airline's commitment to making a meaningful difference in the communities it serves. He expressed hope that these resources would enable the children to learn, grow, and build brighter futures18.

This initiative in Bangladesh is part of a larger global distribution effort by Emirates. The airline has been repurposing over 50,000 kilograms of materials from 191 aircraft undergoing cabin refreshes, with the potential to provide up to 50,000 kilograms of waste fabrics for upcycling7.

Similar donations have been made in other countries, including a recent distribution of 107 Aircrafted KIDS bags to an NGO in Lahore, Pakistan4.

The Dhaka Ahsania Mission (DAM), which oversees some of the beneficiary organizations, is one of the largest NGOs in Bangladesh. Founded in 1958, DAM provides education to more than 60,000 children in non-formal schools, focusing primarily on rural areas and urban slums2. 

Their Children's Learning Centers (CLCs) project, which partners with Education Above All Foundation, aims to provide quality basic education to 40,000 Bangladeshi children who are currently out of school25.

Emirates' initiative not only addresses the immediate educational needs of these children but also inspires them to aim higher, fostering a sense of confidence and empowerment. By sharing a piece of its history through these upcycled bags, Emirates is promoting sustainability and reinforcing its role as a responsible global citizen, making a lasting impact on the communities it serves178.

Eid Al Fitr Travel Rush: Emirates Expects Over 80,000 Passengers Daily

Published: Saturday, March 22, 2025
Eid Al Fitr Travel Rush: Emirates Expects Over 80,000 Passengers Daily
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As Eid Al Fitr approaches, Emirates is bracing for a significant surge in traveler volumes, particularly during the weekends leading up to and during the holiday. The airline anticipates that the busiest days for departures from Terminal 3 at Dubai International Airport will be March 28 and 29, and April 5 and 6, with over 80,000 passengers expected daily.

This peak travel period coincides with the spring break, further increasing demand for flights. To manage the anticipated congestion, Emirates advises passengers to arrive at the airport up to three hours before their flight and utilize early check-in options.

These include online check-in via the Emirates website or app, city check-in facilities at locations like the Ajman Central Bus Terminal, and home check-in services where Emirates staff will check in luggage and provide a boarding pass at the passenger's residence or hotel.

Passengers are also encouraged to drop off their luggage the night before travel at no additional cost, allowing them to proceed directly to immigration on their travel day. It is crucial to complete passport control and security checks 90 minutes before departure to avoid delays.

Additionally, passengers should reach their gates no later than 60 minutes before departure for Economy and Premium Economy, and 45 minutes for First and Business Class. This strategic planning will help ensure that flights depart on schedule despite the heightened traffic.

Eid Al Fitr, marking the end of Ramadan, is a time for celebration, reflection, and family gatherings. Many residents in the UAE and other Gulf countries plan trips during this extended holiday period, with popular destinations including the Maldives, Turkey, Egypt, and Jordan. Airlines and hotels often offer special Eid discounts, making it advisable to book early to avoid high prices.

The overlap of Eid Al Fitr with spring break has led to a sharp increase in airfare prices, with some forecasts suggesting a rise of up to 50% for international flights from the UAE. Despite these challenges, many travelers are opting for staycations or last-minute bookings to avoid the peak travel costs.

During Eid, major cities like Dubai and Riyadh host grand festivities, including fireworks, cultural performances, and special events at iconic locations such as the Burj Khalifa and Al Masmak Fortress. Traditional meals and gift-giving are integral parts of the celebrations, with families coming together to share in the joy of the occasion. 

Emirates is well-prepared to handle the increased travel demand during Eid Al Fitr, offering a range of services to ensure a smooth and enjoyable travel experience for its passengers. With strict adherence to check-in and gate closure timings, Emirates aims to maintain its high standards of service and efficiency, even during these busy periods.

Global Aircraft Shortage to Last Four Years, Says Air India CEO

Published: Friday, March 21, 2025
Global Aircraft Shortage to Last Four Years, Says Air India CEO
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Air India CEO Campbell Wilson has expressed concerns about the global aviation industry grappling with a significant aircraft shortage that is expected to last for at least four to five years. Speaking at the Skift India Forum in New Delhi, Wilson explained that the shortage stems from ongoing supply chain challenges faced by major aircraft manufacturers such as Boeing and Airbus.

These disruptions have created delays in the production of essential components, including narrowbody jet engines, advanced premium seating, and fuselage parts, which are critical for assembling new aircraft. The ripple effects of these delays are being felt across the aviation sector, restricting the ability of airlines to expand their fleets and meet growing passenger demand.

For Air India, which is in the midst of a major transformation under Tata Group ownership, this shortage poses a significant hurdle to its ambitious growth plans.

Currently operating a fleet of around 210 aircraft along with its low-cost subsidiary Air India Express, which has approximately 90 planes, the airline has been forced to extend the operational life of older jets. This approach not only increases maintenance costs but also slows efforts to modernize its fleet with more fuel-efficient and technologically advanced aircraft.

Despite placing massive orders for 470 planes in 2023 and 100 more in 2024 as part of its long-term strategy, Air India is facing delays in deliveries due to these global supply chain constraints. Wilson noted that airlines have limited control over such circumstances and are left to make difficult decisions about how best to allocate their existing resources.

For Air India, this means prioritizing key routes and markets while potentially delaying expansion into new regions.

The timing of this shortage is particularly challenging for Air India, which has been undergoing a significant overhaul since its privatization in 2022. The airline is focused on reclaiming its position as a leading global carrier by upgrading its fleet, enhancing customer service standards, and expanding its network.

However, the aircraft supply bottleneck threatens to slow down these efforts at a time when demand for air travel is surging worldwide. Wilson’s remarks underscore the broader challenges facing the aviation industry as it works to recover from pandemic-related disruptions while navigating an increasingly complex supply chain landscape.

Iraqi Air Traffic Hits 650 Flights Daily After Airspace Expansion

Published: Friday, March 21, 2025
Iraqi Air Traffic Hits 650 Flights Daily After Airspace Expansion
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In a significant development for Iraq's aviation sector, the Ministry of Transport has reported a substantial increase in daily air traffic, with the number of aircraft crossing, landing, and departing Iraqi airspace now reaching between 600 and 650 flights per day.

This marked growth is attributed to the expansion of civil airspace, a key component of Iraq's broader initiative to enhance its aviation infrastructure.

The General Company for Air Navigation has made considerable progress in extending airspace designated for civilian use, consequently reducing the amount reserved for military activity. This strategic shift has been instrumental in accommodating the rising volume of air traffic.

To further bolster air navigation capabilities, the Ministry of Transport has unveiled plans to acquire two new radar systems, which will be installed in the western region and at Basra Airport.

The expansion of Iraqi airspace coincides with ongoing improvements to the country's aviation facilities. Baghdad International Airport is undergoing significant upgrades, including enhancements to its infrastructure and the installation of a new Instrument Landing System (ILS) to ensure the highest safety standards for arrivals and departures.

Additionally, the construction of new airports, such as Nasiriyah International Airport and Mosul International Airport, is nearing completion, with both facilities expected to open in 2025.

These developments are part of a larger national effort to modernize Iraq's aviation sector and solidify its position as a regional aviation hub. The expansion projects are seen as vital to boosting Iraq's role as a strategic air link to global markets while enhancing its appeal as a destination for tourism and commerce.

As Iraq continues to invest in its aviation infrastructure, the country is poised to strengthen its position in the regional aviation market, fostering economic growth and improved connectivity.