
Saudia, the national airline of Saudi Arabia, has been awarded the prestigious title of Cabin Crew of the Year at the 18th Aviation Business Middle East Awards 2024, held in Dubai. This accolade underscores the airline's commitment to providing exceptional service and enhancing the guest experience.
The Cabin Crew of the Year award recognizes the professionalism and dedication of Saudia's cabin crew, who consistently deliver service that sets new standards in global hospitality. The team, which includes talented Saudi personnel and a diverse international community, exemplifies the warmth and generosity of Saudi hospitality, ensuring a seamless travel experience for all guests.
Rossen Dimitrov, Chief Guest Experience Officer at Saudia, expressed pride in this recognition, stating, "This recognition for our cabin crew is a testament to the passion, professionalism, and commitment of our team. At Saudia, enhancing the guest experience is our mission" .
He emphasized the airline's dedication to representing the Kingdom on a global stage and its ongoing efforts to elevate travel experiences.
In addition to this award, Saudia has recently been honored with the Editorial Award for Best Airline Cabin Crew at the Business Traveler U.S. Awards 2024 and has achieved the top ranking globally for on-time performance, as reported by Cirium. The airline is also making significant investments to enhance guest experiences, including the introduction of advanced technologies and a modernization program that will see 130 new aircraft added to its fleet in the coming years.
The Aviation Business Middle East Awards celebrate excellence in the aviation industry across various categories, recognizing outstanding contributions from airlines, airports, and service providers in the region.