
In a groundbreaking move, Emirates has become the world's first airline to achieve the prestigious Autism Certified Airline™ certification. This landmark achievement solidifies the carrier's commitment to providing exceptional travel experiences for passengers with autism and other neurodiversities.
The certification, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), recognizes Emirates' comprehensive efforts to create a welcoming and inclusive environment for all its customers. Through extensive staff training, infrastructure enhancements, and the development of specialized support services, the airline has set a new standard for accessibility and inclusivity in the aviation industry.
"As a global connector, Emirates has always been dedicated to making air travel accessible and enjoyable for everyone," said Sir Tim Clark, President of Emirates. "Achieving the Autism Certified Airline™ certification is a testament to our unwavering commitment to ensuring that passengers with autism and their families can travel with confidence and comfort."
The certification process involved a rigorous evaluation of Emirates' policies, procedures, and staff training programs. The airline's ground staff, cabin crew, and support personnel underwent specialized autism awareness and sensitivity training to better understand the needs of passengers on the autism spectrum and provide tailored assistance.
Additionally, Emirates has introduced a range of support services, including sensory-friendly airport zones, quiet rooms, and personalized travel planning assistance. These initiatives aim to reduce stress and anxiety for passengers with autism, allowing them to have a seamless and enjoyable travel experience.
"This milestone achievement by Emirates sets a new industry benchmark and demonstrates the airline's commitment to inclusivity," said Myron Pincomb, IBCCES Board Chairman. "We applaud Emirates for their dedication to creating a truly welcoming environment for all travelers, and we are honored to recognize them as the world's first Autism Certified Airline™."
The Autism Certified Airline™ certification is the latest in a series of accolades and awards that have solidified Emirates' reputation as a leader in accessible and inclusive air travel. The airline's efforts to prioritize the needs of passengers with diverse abilities have been widely recognized and celebrated by the global travel community.