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American Airlines has disbursed $32 million in boarding pay to flight attendants between April and August 2025, marking a significant shift in how the Fort Worth-based carrier compensates its crew for ground duties. This new pay policy addresses long-standing inequities in flight attendant compensation by recognizing the value of time spent during boarding—a historically unpaid, yet highly demanding, part of their workday.
Traditionally, U.S. airlines, including American, only paid flight attendants for time spent in the air. Ground activities such as boarding, deplaning, and waiting between flights—often referred to as “sits”—were unpaid, creating financial challenges especially for junior staff handling multiple short-haul flights daily. To offset this, airlines increased base hourly rates, benefiting senior crew members who flew extended international routes, while newer attendants faced fragmented schedules and uncovered ground duties.
The new boarding pay policy at American Airlines pays flight attendants at 50% of their regular hourly flight rate for the time spent boarding passengers, starting from gate arrival until aircraft pushback. This change particularly benefits junior crew members with lower seniority who typically work short domestic segments. According to the Association of Professional Flight Attendants (APFA), the boarding phase is among the most stressful and busiest times for crew, involving coordination, passenger interaction, and safety checks.
Industry context shows that American Airlines is part of a growing trend toward equitable ground compensation. Alaska Airlines, Delta Air Lines, and regional carrier SkyWest have also introduced boarding pay, reflecting a broader shift in the U.S. aviation sector to better align compensation with actual work performed. APFA has praised these moves but continues to push for more comprehensive pay reforms that include all ground duties such as deplaning, layovers, and airport tasks.
In addition to boarding pay, American Airlines and the APFA recently implemented a new rule addressing prolonged “sits”—periods on the ground exceeding two and a half hours without flying. Under the agreement, flight attendants earn pay for extended waits at a rate of one minute for every two minutes of additional ground time. Between April and May 2025, this provision compensated 18,000 attendants, offering critical financial relief and discouraging airline scheduling practices that could cause fatigue and inefficiency.
Labor experts suggest that while boarding pay increases operational costs, it also improves crew morale, motivation, and potentially enhances service quality during peak boarding periods. American Airlines benefits from a more engaged workforce and improved retention, particularly among newer employees. However, ongoing negotiations face challenges as airlines seek to balance these costs with potential adjustments to flying pay rates, which has raised concern among senior long-haul crew members worried about income loss.
Looking ahead, APFA advocates for extending paid compensation across all ground activities to fully acknowledge flight attendants’ comprehensive work efforts. Other carriers and unions are closely watching American Airlines’ experience as boarding pay may set a new industry standard for fairer, more transparent crew compensation in U.S. aviation.
This recent policy and union contract progress underline important steps toward improving working conditions and financial fairness for flight attendants amid increasing operational demands.