Renowned as one of the world’s premier airports, Hamad International Airport (HIA) is a vibrant hub bursting with activities for travelers during layovers. Opened in 2014, HIA has quickly established itself as a leading global gateway, connecting passengers to over 160 destinations worldwide. Recognized in the 2024 Skytrax World Airport Awards as the "World’s Best Airport," it has also claimed the title of "Best Airport in the Middle East" for ten consecutive years.

HIA is not just an airport; it’s a destination in itself, featuring state-of-the-art design, luxurious amenities, and a commitment to passenger comfort. With its spacious terminals, cutting-edge technology, and exceptional customer service, the airport offers an unparalleled experience. Whether you’re traveling from the Indian subcontinent to Europe, Africa, or the United States, your layover at HIA can be both enjoyable and productive.

As you explore the airport, you’ll discover a wealth of attractions, from art installations and wellness centers to gourmet dining options and shopping galore. Here’s a closer look at what you can do during your layover at this remarkable airport.

Get Moving at the Vitality Centre

For fitness enthusiasts, the Vitality Wellbeing and Fitness Centre is a must-visit. Located on the fourth floor of the Oryx Airport Hotel, this award-winning facility features a fully equipped gym, a stunning 25-meter swimming pool with panoramic views of the runway, a premium golf simulator, and squash courts.

The center also offers yoga classes and personal training sessions, making it easy to stay active during your layover. Open daily from 6 AM to 2 AM, it’s the perfect spot to energize before your next flight!

Art and Culture Await

Art lovers will be captivated by the airport’s impressive collection of installations. Marvel at the whimsical "Lamp Bear" by Swiss artist Urs Fischer, a 20-foot sculpture that delights visitors of all ages.

Another highlight is the "Wildlife Wonderscapes" installation by artists Gillie and Marc Schattner, which features life-sized sculptures of endangered animals, prompting reflection on conservation efforts. With approximately 30 art pieces scattered throughout the terminal, HIA transforms waiting time into a cultural journey that showcases both local and international talent.

Find Tranquility at The Orchard

Step into The Orchard, a lush indoor garden that provides a peaceful sanctuary for weary travelers. Spanning 6,000 square meters, this serene space boasts over 300 trees and 25,000 plants, creating a tropical atmosphere. The innovative design utilizes a stunning 85-meter grid shell roof, allowing natural light to flood the area while regulating temperature for comfort.

As part of the LEED Gold-certified Central Concourse, The Orchard emphasizes sustainability and passenger well-being, making it a perfect spot to unwind.

Luxurious Lounges for Work and Relaxation

HIA offers several world-class lounges, including the exclusive Al Mourjan Lounge, which features a serene garden, spa facilities, and a restaurant serving gourmet meals. Other options like the Al Safwa First Lounge for Qatar Airways first-class passengers provide private sleeping rooms and showers.

The Muzn Lounge caters to families and children with special needs, featuring a sensory room designed for relaxation. Day passes are available for most lounges, allowing travelers to enjoy luxurious amenities and high-speed Wi-Fi to stay productive during their layover.

Indulge in Wellness Treatments

Pamper yourself at the Vitality Wellbeing and Fitness Centre with an array of rejuvenating treatments. Choose from soothing massages, invigorating aromatherapy sessions, and beauty treatments that include manicures and pedicures.

Hydrotherapy and hot stone treatments are also available, ensuring you feel refreshed and revitalized before your next adventure. Booking treatments in advance is advisable, especially during peak travel times.

Shop 'Til You Drop

With over 50 retail outlets, shopping at HIA is a delightful experience. Explore high-end brands like Burberry, Rolex, and Gucci, or find unique local souvenirs at Souq Al Matar, which recreates a traditional Qatari souq experience.

This vibrant area features shops selling traditional clothing, handicrafts, and Qatari delicacies. Don't miss out on duty-free deals, as many shops offer exclusive products that are available only at the airport, making it a great opportunity to stock up on gifts and luxury items.

Savor Culinary Delights

Dining options at HIA are virtually limitless! Sip expertly brewed coffee at Fendi Café, enjoy high tea at the elegant Harrods' Tea Room, or indulge in a meal at Gordon Ramsay’s Burger and Street Pizza. For a truly unique experience, dine at the Louis Vuitton Lounge, where chef Yannick Alléno creates exquisite dishes.

Many restaurants also offer takeout options, so you can enjoy a meal on the go. Be sure to try local Qatari specialties, such as Machboos and Harees, available at various dining venues.

Rest Easy

Feeling fatigued? The sleep’n fly lounge offers comfortable accommodations on a pay-by-the-hour basis, with options ranging from cozy sleep pods to family cabins designed for multiple occupants.

Additionally, numerous quiet rooms throughout the airport provide a serene atmosphere for resting or catching up on reading. Travelers can also take advantage of the 24-hour baggage storage service, allowing you to explore the airport unencumbered.

Transportation and Connectivity

Hamad International Airport is well-connected to the city and surrounding areas. If you have a longer layover, consider taking a short trip into Doha. The airport offers convenient transportation options, including taxis, ride-sharing services, and public transport.

The Doha Metro provides an efficient way to access the city, with a dedicated station at the airport. If time allows, visit the Museum of Islamic Art or explore the Souq Waqif, a bustling market where you can experience traditional Qatari culture.

Additional Tips for Travelers

• Check Visa Requirements: If you plan to leave the airport during your layover, ensure you check visa requirements for Qatar. Many nationalities can obtain a transit visa on arrival.
• Stay Hydrated: Airports can be dehydrating environments. Drink plenty of water during your layover, and consider carrying a refillable water bottle.
• Plan Your Time: Make sure to keep an eye on your flight schedule. Allow ample time to return to your gate, especially if you plan to explore outside the airport.
• Use the Airport App: Download the HIA mobile app for real-time flight updates, maps of the airport, and information on shops and dining options.
• Explore Family Facilities: If you’re traveling with children, take advantage of the family rooms and play areas, which provide a fun and safe environment for kids.
• Enjoy Free Activities: Some lounges and areas offer complimentary activities, such as movie screenings or art workshops—check schedules to participate.
• Be Mindful of Cultural Norms: Qatar has a rich cultural heritage. Dress modestly and respect local customs, especially in dining areas and public spaces.
• Currency Exchange: If you need cash, currency exchange counters and ATMs are readily available throughout the airport. Credit cards are widely accepted, but having some local currency can be beneficial.
• Relaxation Areas: Take advantage of the numerous relaxation zones throughout the airport, where you can unwind on comfortable seating.
• Emergency Contacts: Familiarize yourself with emergency contacts and medical assistance available at the airport, just in case.

In summary, Hamad International Airport is more than just a transit point; it’s a destination filled with engaging activities, luxurious amenities, and practical services. Make the most of your layover at HIA and experience all it has to offer!

The interim government of Bangladesh has accelerated plans to elevate Cox’s Bazar Airport to full international status by the end of July 2025, aiming to transform the airport into a key regional hub for air traffic and aircraft refueling in South Asia. This strategic move aligns with broader ambitions to boost tourism, enhance connectivity, and position Bangladesh prominently in the regional aviation sector.

Following government directives, the Civil Aviation Authority of Bangladesh (CAAB) convened a coordination meeting with customs, immigration, ground handling agencies, and other stakeholders to ensure the airport’s operational readiness. The meeting confirmed that international flights are tentatively scheduled to commence in the last week of July, initially operating from the existing domestic terminal if the new international terminal is not completed on time.

Currently, approximately 85% of the airport’s development work has been completed. The airport’s runway has undergone significant upgrades under the Cox’s Bazar Airport Development Project (Phase 1), including widening from 127 feet to 200 feet and extension from 6,775 feet to 9,000 feet. A further extension to 10,700 feet is underway, with the runway expanding toward the sea to accommodate wide-body aircraft safely at full capacity.

The new international terminal building, spanning nearly 18,000 square meters, is nearing completion and will significantly increase passenger handling capacity. In parallel, advanced navigational and operational systems such as Instrument Landing System (ILS), Distance Measuring Equipment (DME), Doppler VHF Omni-Range (DVOR), Flight Information Display System (FIDS), and Public Address (PA) systems are being installed to meet international standards.

 An Airfield Ground Lighting System (AGL) is also being set up to enable night and low-visibility operations, complemented by the procurement of firefighting vehicles to enhance safety.

Project Director Yunus Bhuiyan highlighted that the runway upgrades enable the safe takeoff and landing of fully loaded wide-body jets, a critical factor for international operations. Meanwhile, the airport has already been equipped with aircraft refueling facilities since 2017, further supporting its role as a regional refueling hub.

Currently, Cox’s Bazar Airport operates 19 domestic flights daily on the Dhaka–Cox’s Bazar route, served by Biman Bangladesh Airlines, US-Bangla Airlines, Novoair, and Air Astra. Looking ahead, Middle Eastern carrier Air Arabia plans to launch at least one weekly international flight from Cox’s Bazar, expanding the airport’s international connectivity.

CAAB Chairman Air Vice Marshal Md Monjur Kabir Bhuiyan confirmed that discussions with interested airlines will finalize the international flight schedule by July’s end. Airport Director Golam Mortoza Hossain noted that the chief adviser’s recent site inspection reinforced the July deadline, with all stakeholders committed to completing the necessary work on time.

Once operational, Cox’s Bazar International Airport is expected to serve as a vital gateway for tourism and commerce, enhancing Bangladesh’s stature in South Asia’s aviation landscape and supporting the country’s broader economic development goals.

Hamad International Airport (HIA) in Doha has unveiled "Wildlife Wonderscapes," a striking permanent collection of interactive bronze sculptures created by renowned artists Gillie and Marc. This initiative, spearheaded by Qatar Airways Group, underscores the airline’s dedication to wildlife conservation and the protection of endangered species, both globally and within Qatar.

The exhibition features a series of large-scale sculptures, including the centerpiece "Wild Table of Love in Doha," a 3.5m x 10.5m artwork weighing six tonnes, which depicts native and endangered animals gathered around a table—a powerful symbol of coexistence and shared space. Other notable pieces include the 10-meter-long "They Were on Wild Ride in Doha" and three variations of the "Falcon with Glove" series, which pay homage to Qatar’s rich falconry heritage.

The sculptures are strategically placed in the ORCHARD, HIA’s indoor tropical garden, enhancing the terminal’s ambiance and reinforcing the message that nature and wildlife are deeply interconnected and must be preserved. The collection, adapted from Gillie and Marc’s globally recognized series, incorporates distinct Qatari elements, such as representations of native species, to resonate with both international travelers and the local community.

HIA’s Chief Operating Officer, Hamad Ali al-Khater, highlighted that airports are unique spaces for movement, connection, and reflection, and that these artworks contribute to making every journey memorable while delivering a powerful conservation message. The artists, Gillie and Marc, expressed their hope that the exhibition would inspire millions of travelers to appreciate the wild and recognize the urgent need to protect it, giving "a voice to the voiceless" and reminding the world that every species matters.

"Wildlife Wonderscapes" is part of Qatar Airways Group’s broader commitment to environmental protection, which includes initiatives like Qatar Airways Cargo’s "WeQare: Rewild the Planet"—aimed at restoring wildlife to their natural habitats—and a partnership with United for Wildlife to combat illegal wildlife trade. Qatar Airways is also the first airline in the Middle East to receive independent certification from the International Air Transport Association (IATA) for its anti-trafficking initiatives.

Passengers are encouraged to interact with the sculptures and share their experiences on social media using the hashtag #BeTheWildHIA, amplifying the message of wildlife conservation worldwide.

It’s 4 AM. You’re bleary-eyed, clutching your suitcase, and running on three hours of sleep. You can barely find your boarding pass, and your coffee breath could wake the dead. You expect a weary sigh from airport staff—but instead, you’re greeted by a warm smile and genuine assistance that makes you wonder if you’ve stumbled into a parallel universe where customer service still reigns supreme.

Welcome to the Skytrax Awards for Best Airport Staff, where friendliness isn’t just a checkbox on a training form—it’s a deeply practiced craft. Every year, Skytrax honors the airports where staff go above and beyond, blending speed and efficiency with sincere human care.

Here are the top 10 airports in 2025 where service isn’t just professional—it’s personal:

1. Seoul Incheon International Airport (ICN), South Korea

Topping the list, Incheon’s staff are celebrated for their kindness and attentiveness. With a focus on emotional intelligence and multilingual support, their cultural ambassadors are always ready to assist, making travelers feel truly welcome.

2. Singapore Changi Airport (SIN), Singapore

Changi’s team is known worldwide for balancing flawless operations with heartfelt empathy. Whether it’s helping before you even ask or calming nerves during delays, their commitment to comfort is unmatched.

3. Hong Kong International Airport (HKG), Hong Kong

HKG staff excel in bridging cultures with multilingual skills and sharp intuition. Their proactive support ensures no traveler feels lost—even when language fails.

4. Tokyo Haneda Airport (HND), Japan

At Haneda, staff live out the Japanese ethos of omotenashi—anticipating and fulfilling needs with grace. Their quiet attentiveness ensures every guest feels seen and supported.

5. Tokyo Narita International Airport (NRT), Japan

Narita offers a gentle blend of efficiency and courtesy. Whether offering guidance or cultural tips, their team is patient, precise, and proud to share the spirit of Japan.

6. Centrair Nagoya International Airport (NGO), Japan

Centrair’s staff are known for building warm, human connections. From cheerful chats to seamless security processes, they ensure a positive impression from start to finish.

7. Haikou Meilan International Airport (HAK), China

Friendly and approachable, Haikou staff reflect the relaxed atmosphere of Hainan Island. Always ready with local advice and multilingual help, they make every traveler feel like a guest.

8. Vienna International Airport (VIE), Austria

At Vienna, staff combine clockwork efficiency with Central European warmth. Their clear communication and polished service keep things moving—and make travelers feel truly cared for.

9. Munich Airport (MUC), Germany

With typical Bavarian hospitality, Munich’s staff turn even travel troubles into pleasant exchanges. Their friendliness shines, whether they’re solving problems or guiding you through security.

10. Rome Fiumicino Airport (FCO), Italy

In Rome, staff bring the heart of Italy to the airport. Passionate and personable, they go out of their way to make travelers feel at home—with a warm “benvenuto” and maybe a few local tips.

The Bottom Line:

In a travel world dominated by kiosks and automation, these airports remind us that true hospitality is timeless. The smiles, the helpfulness, the calm in chaos—it’s the human touch that transforms a journey from stressful to soulful. So, when you find yourself at one of these airports, take a moment to thank the people who make your travel experience not just smooth—but unforgettable.

 Travelers arriving at Dubai International Airport (DXB) can now enjoy a revolutionary luggage delivery service that transports bags directly to their homes or hotels, transforming the airport experience. This innovative service aims to eliminate the common frustration of waiting at baggage claim, allowing passengers to focus on their travels.

In 2024 alone, DUBZ, a leader in baggage technology and logistics, served over 70,000 passengers through its off-airport check-in, Land and Leave, and baggage storage and delivery options. This marks an impressive 15% growth compared to the previous year, highlighting the increasing demand for enhanced travel services.

Innovative Services for Seamless Travel

Marhaba, a part of Emirates’ dnata travel and airport services arm, has integrated three key DUBZ services into its offerings:

1. Check-In Anywhere: Passengers can check in from the comfort of their home, hotel, or office. A dedicated check-in agent will issue boarding passes and securely collect luggage for delivery straight to the airport. This service is particularly beneficial for families and those with multiple bags.
2. Land and Leave: Arriving passengers can skip baggage claim entirely, with their luggage delivered directly to their doorstep within hours after landing. This service not only saves time but also provides peace of mind, knowing that luggage is handled securely.
3. Baggage Storage and Delivery: This service offers flexible short-term and extended baggage storage options, along with secure same-day delivery across the UAE. It’s ideal for transit passengers, early checkouts, or anyone looking to explore Dubai without the burden of their luggage.

Easy Booking Process

Travelers can conveniently book these services through [marhabaservices.com]. Baggage storage and delivery services are available at designated service points throughout Dubai, including popular areas and hotels. Marhaba emphasizes that these offerings, combined with core services like Meet and Greet and lounge access, position them as one of the few global providers delivering an integrated travel experience that transcends the airport terminal.

Responding to Traveler Demands

“We’re witnessing a fundamental shift in travel preferences,” said Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations at dnata. In recent years, travelers have increasingly prioritized convenience. According to the International Air Transport Association’s (IATA) latest Global Passenger Survey, speed and convenience at airports are crucial, with 70% of respondents expressing a preference for early check-ins to avoid long queues.

Dawood noted that the demand for seamless airport experiences has surged, whether for families simplifying their travel or business travelers seeking efficiency. “With this integration, we aim not only to meet these needs but to exceed them. Our goal is to eliminate friction and restore time and peace of mind to travelers.”

DUBZ's Growth and Future Prospects

Since its launch in 2016 and acquisition by dnata in 2018, DUBZ has cultivated strategic partnerships with airlines such as flydubai, Saudia Airlines, and flynas. The service has seen consistent year-on-year growth, particularly among families and premium passengers, who value the convenience and efficiency of these offerings.

In a previous interview, dnata CEO Steve Allen detailed plans for these services to be available at Dubai’s new passenger terminal, with a projected opening in 2032. He emphasized a vision of a fully automated experience, utilizing advanced biometrics for a seamless journey without queues. “When you disembark from the aircraft, your baggage will be ready for you or already on its way to your home or hotel,” Allen stated.

Enhancing the Travel Experience

The introduction of these services is a testament to Dubai's commitment to enhancing the travel experience. As the city continues to attract millions of visitors annually, innovations like home delivery of luggage and off-airport check-in are designed to cater to the evolving needs of modern travelers.

Moreover, this initiative aligns with Dubai's broader strategy to position itself as a global travel hub. By streamlining the arrival and departure processes, the emirate is setting new standards for airport efficiency and customer satisfaction. With a focus on technology and passenger convenience, Dubai is paving the way for a new era of travel that prioritizes comfort and ease.

As this initiative unfolds, it promises to not only revolutionize the way travelers manage their luggage but also enhance the overall travel experience in one of the world’s busiest airports.

During the week of April 21 to April 27, 2025, Istanbul Airport claimed the title of Europe’s busiest airport, a feat largely attributed to a recent major upgrade in its runway operations. Data released by The European Organization for the Safety of Air Navigation (EUROCONTROL) revealed that the airport managed an average of 1,482 flights per day, outpacing other leading European airports such as Amsterdam Schiphol and London Heathrow.

This surge in activity followed the introduction of Europe’s first triple independent runway system on April 17, 2025. This innovative setup allows three runways to be used simultaneously for takeoffs and landings, boosting the airport’s hourly flight capacity from 120 to 148 movements. The new system not only reduces aircraft waiting times and delays but also cuts down on taxiing times, helping to lower carbon emissions and promote more environmentally friendly operations.

The implementation of this advanced runway configuration was a coordinated effort involving multiple stakeholders, including İGA Istanbul Airport, the State Airports Authority (DHMI), the Directorate General of Civil Aviation (SHGM), Turkish Airlines, and EUROCONTROL. To prepare for this change, over 500 air traffic controllers completed more than 4,500 hours of intensive training focused on managing the new airspace layout safely and efficiently.

The system is supported by state-of-the-art radar technology and integrated with Airport Collaborative Decision Making (A-CDM) tools, which enhance runway utilization and improve flight scheduling accuracy.

The launch event featured a symbolic simultaneous takeoff of three Turkish Airlines flights, attended by Türkiye’s Minister of Transport and Infrastructure, Abdulkadir Uraloğlu, who emphasized the strategic significance of this development in elevating Istanbul Airport’s global standing. Turkish Airlines Chairman Prof. Ahmet Bolat also praised the upgrade, highlighting its potential to improve flight punctuality and support the airline’s expansion plans.

This operational advancement aligns with Istanbul Airport’s long-term goal of accommodating up to 200 million passengers annually. In 2024, the airport already served around 80 million travelers, making it one of Europe’s busiest hubs after London Heathrow. The increased runway capacity is expected to enhance both passenger and cargo throughput, stimulate tourism and business travel, and generate substantial economic benefits. Additionally, the environmental improvements resulting from reduced fuel consumption and emissions underscore the airport’s commitment to sustainable growth.

The enhanced efficiency at Istanbul Airport is also anticipated to have positive ripple effects across European airspace by easing congestion and improving overall traffic flow. This milestone sets a new standard for airport operations and positions Istanbul as a leading example of innovation in the global aviation industry.

In essence, Istanbul Airport’s emergence as Europe’s busiest airport during this period is closely linked to the successful deployment of its pioneering triple independent runway system, which has significantly expanded its operational capacity, improved passenger experience, and reinforced its role as a major international aviation hub.